Sgital Pte Ltd

Digital Automation services for the Enterprise. Sgital is a premier partner of ServiceNow, a technology partner and an Authorised Training Partner.

About Sgital Pte Ltd

Head-quartered in Singapore and serving customers across Asia and the world, our vision is to deliver intelligent automation solutions built on some of the world's most advanced platforms for app development. Our ServiceNow expertise includes Finance Shared Services Automation, Project Portfolio Management including Financial Management, Customer Service Management including Performance Analytics for CS, HR Service Delivery and other IT and non-IT applications on the ServiceNow platform. Sgital's gig-work application on the ServiceNow store - Staffing-On-Demand is available for any ServiceNow customer to try for free. It connects employers with candidates for daily, weekly or monthly jobs, allowing flexibility on both sides to work on short term assignments.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Singapore

Partner Locations

  • APJ

    Singapore

ServiceNow Assure

Headquarters

Singapore, Singapore, Singapore

ServiceNow Partner Type

Services

Industry

Education, Financial Services, Healthcare and Life sciences, Manufacturing

Customer Satisfaction Score

4.67 out of 5 from Responses

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.