SHAW Data Security LLC

SHAW helps clients get immediate value using ServiceNow GRC and SecOps modules in support of their pressing compliance and security needs.

About SHAW Data Security LLC

Get immediate value from your ServiceNow GRC and Security Operations subscriptions with guidance and expertise from SHAW Data Security focused on your regulatory compliance and security concerns. SHAW clients find that having an expert guide when implementing ServiceNow GRC, Incident Response, and Vulnerability Response speeds the transition from manual to automated processes. With a proven method and plan from SHAW, clients: • Achieve incremental milestones that deliver value • Make informed workflow choices balancing people, process and technology • Collaborate in "right-sized" engagements to achieve short and long term goals SHAW Data Security specializes in automating Cyber Governance, Risk Management, and Compliance (GRC) and Security Operations (SecOps) programs with ServiceNow workflows.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 2
  • Certified Implementation Specialist – Vendor Risk Management 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Maynard, Massachusetts, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Healthcare and Life sciences

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.