CIO Pulse CIO Pulse adds experience intelligence to ServiceNow workflows, measuring satisfaction, effort, trust and perceived resolution. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Perth, Western Australia, Australia
CIO Pulse Contact Partner Partner Types Focus Industries Resources
About CIO Pulse CIO Pulse is a ServiceNow Build Partner with a certified Store application that adds experience intelligence to ServiceNow workflows. It measures satisfaction, effort, trust and perceived resolution across human and automated service interactions. CIO Pulse combines direct feedback, operational context and AI-agent transcript analysis to reveal experience issues that may be hidden behind successful closures. Teams can use detractor signals to trigger ServiceNow actions and track whether service improvements change customer and employee experience over time. The application supports direct installation without middleware, including multi-tenant and cross-ITSM environments. Load More Load Less
Partner Types Operates in the following capacities. Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Technology Transportation and Logistics
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Video How CIO Pulse Works See how CIO Pulse captures, analyses and turns service feedback into action. Video CTA Read Story Partnership Overview CIO Pulse for ServiceNow Certified ServiceNow Store app for experience intelligence and service recovery. Video CTA Read Story
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program