SnowFox Solutions, LLC

Servicing the Modern Workplace

About SnowFox Solutions, LLC

SnowFox solutions is a ServiceNow partner focused on creating the best possible experience, every time. Our team is comprised of CERTIFIED industry experts which allows us to provide high quality consulting and development services that fit within the scope and budget of ANY organization. Come join us in the den!

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 6

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Blue Ash, Ohio, United States

ServiceNow Partner Type

Services

Industry

Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.