A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Sofigate Oy
We, Sofigate, are the leading business technology transformation company in the Nordics, pioneer of Business Technology management and founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce and SAP.
We deliver the full spectrum of ServiceNow services: solution design, concept-based delivery, industry solutions, innovation workshops, operating model automation DevOps teams and customer support. With over 1000 references and 200 ServiceNow experts, we have the skills to build local and global solutions for enterprises, MSPs as well as the public and health care sector.
ServiceNow Designations & Awards
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 20
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 8
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 5
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 7
- Suite Certification - HR Professional 5
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 4
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 2
- Certified Implementation Specialist – Discovery 6
- Certified Implementation Specialist – Event Management 4
- Certified Implementation Specialist – Service Mapping 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 33
- Suite Certification - ITSM Professional 15
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 21
Security Operations
- Certified Implementation Specialist – Security Incident Response 2
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 5
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Sweden, Finland
ServiceNow Resale Territories
-
EMEA
Ireland, Sweden, United Kingdom, Denmark, Finland, Norway
ServiceNow Service Provider Territories
-
EMEA
Finland
Partner Locations
-
EMEA
Sweden, Finland
Headquarters
Espoo, Southern Finnland, Finland
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Customer Service Management
- IT Service Management
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Financial Services
- Government
- Manufacturing
- Telecom Media Technology
Customer Satisfaction Score
4.05 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)