Softline Solutions Netherlands B.V.

Softline Solutions is ServiceNow’s EMEA ITAM Asset Management implementation partner to help get the most value out of the SAM Pro and HAM modules.

About Softline Solutions Netherlands B.V.

Softline Solutions is Europe’s leading international & independent Software Asset Management and IT Asset Management expert. Creating transparency in software assets and defining the long-term SAM strategy with corresponding short-term actions, will help organisations to achieve Compliance, Control and Cost savings for their IT. The years of experience and expertise in the field of Software Asset Management offers customers a unique step-by-step approach fully based on best practises and the ISO/IEC standard for ITAM. The Northern Europe organisation is part of the Softline Group with subsidiaries in the Netherlands, Belgium, United Kingdom, and Germany. The Softline Group is a multiple award-winning organisation and certified implementation partner for numerous software publishers and is ServiceNow’s first EMEA Software Asset Management implementation partner to help get the most value out of the SAM Pro, HAM and Discovery and modules.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 5
  • Certified Implementation Specialist – Software Asset Management 9
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    India

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, United Kingdom, Denmark, Belgium, Finland, Norway

ServiceNow Resale Territories

  • APJ

    India

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, United Kingdom, Denmark, Belgium, Germany, Finland, Norway

Partner Locations

  • EMEA

    The Netherlands, Germany

ServiceNow Assure

Headquarters

Nieuwegein, Utrecht, The Netherlands

ServiceNow Partner Type

Sales, Services, Technology

Product Line Expertise

IT Asset Management

Customer Satisfaction Score

4.33 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.