SoftServe is a digital authority, operating at the cutting edge of technology. With expertise across healthcare, retail, media, financial services, and software, we implement end-to-end solutions, delivering the innovation, quality, and speed that our clients’ users expect. Our work with ServiceNow has focused on workflow and low-code development applications creating flexible applications to complete specific tasks within their platform. Workflow and low-code-oriented development provide improved agility, decreased costs, higher productivity, effective risk management, governance, and better customer experience. As part of our partnership, SoftServe has produced apps for ServiceNow that tie their existing customer systems together as part of a broader business process backbone. We have also provided third-party platform integrations, including Microsoft Teams, Jira, and other external tools.
SoftServe We reveal, transform, accelerate, and optimize the way enterprises and software companies do business. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Fort Myers, Florida, United States
SoftServe Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About SoftServe SoftServe is a digital authority, operating at the cutting edge of technology. With expertise across healthcare, retail, media, financial services, and software, we implement end-to-end solutions, delivering the innovation, quality, and speed that our clients’ users expect. Our work with ServiceNow has focused on workflow and low-code development applications creating flexible applications to complete specific tasks within their platform. Workflow and low-code-oriented development provide improved agility, decreased costs, higher productivity, effective risk management, governance, and better customer experience. As part of our partnership, SoftServe has produced apps for ServiceNow that tie their existing customer systems together as part of a broader business process backbone. We have also provided third-party platform integrations, including Microsoft Teams, Jira, and other external tools. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 9 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 3 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 1 Certified Implementation Specialist – Service Mapping (CIS-SM) 1 ITSM Pro Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Micro-Certification - CMDB Health 2 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 2 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 1 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 6 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 12
Focus industries Self-declared by partner. Financial Services Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Fort Myers, United States Europe, Middle East & Africa United Kingdom
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