SOLVVision GmbH

Increase business value through innovative solutions

About SOLVVision GmbH

Our clients will profit sustainably from our extensive and innovative service portfolio and will experience a consulting and coaching competence not yet experienced. The close cooperation with our clients guarantees an innovative and future-oriented service that is completely aligned to their business needs. SOLVVision advises its customers on the design and implementation of organizational structures and processes. When establishing the concepts, the majority of our customers opt for the digitisation platform from the market leader ServiceNow. SOLVVision has therefore consistently expanded its service portfolio and offers technical implementation on the ServiceNow platform. The advantage for our customers is the agile implementation of strategies and concepts from a single source. Costly transfer services are eliminated and the benefit of the projects can be realized faster.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 3
  • Suite Certification - HR Professional 2
IT Service Management
  • Suite Certification - ITSM Professional 7
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA


ServiceNow Resale Territories

  • EMEA

    Austria, Switzerland, Germany

Partner Locations

  • EMEA


ServiceNow Assure


Frankfurt am Main, Hessen, Germany

ServiceNow Partner Type

Sales, Services

Product Line Achievements

IT Service Management


Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

3 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.