Stave

Work Simplification with Digital Solutions. Stave delivers department and functional ServiceNow platform Apps to enable Digital Transformation.

About Stave

Stave develops enterprise applications that fully leverage the ServiceNow platform to provide powerful solutions for Cyber Security Risk Management, Procurement, and Asset Management. At Stave we understand the importance of the User Experience. The best software in the world is only as effective as its practical usability. Stave's intuitive interface focuses on empowering everyday users in the workforce to drive efficiency and productivity. Partnering with Stave means adding a team that understands these challenges.

Country and Region Coverage

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

La Jolla, California, United States

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.