SVA System Vertrieb Alexander GmbH

SVA System Vertrieb Alexander GmbH is one of the leading system integrators in Germany in the fields of holistic IT.

About SVA System Vertrieb Alexander GmbH

SVA System Vertrieb Alexander GmbH is one of the leading system integrators in Germany in the fields of holistic IT with more than 1.500 employees at 21 branch offices. SVA focusses on the combination of high quality IT products with the project know-how and flexibility of SVA to achieve optimum solutions. Core subjects are Enterprise Service Management, Datacenter Infrarstructure, IT Security, Business Conituity, SAP, Big Data and Analytics, End User Computing and Mainframe. Also there are teams around the topics devops, microsoft, iot, sam and many more topics.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Professional 2
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 6
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

ServiceNow Resale Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

ServiceNow Assure

Headquarters

Wiesbaden, Hessen, Germany

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.