A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About T-Systems International GmbH
T-Systems is partnering its customers as they address the digital transformation. The company offers integrated solutions for business customers. The Deutsche Telekom subsidiary offers one-stop shopping: from the secure operation of legacy systems and classical ICT services, the transition to cloud-based services (including international networks, tailored infrastructure, platforms and software) as well as new business models and innovation projects in the Internet of Things. T-Systems can provide all this thanks to its global reach in fixed-network and mobile communications, its highly secure data centers, a comprehensive cloud ecosystem built around standardized platforms and global partnerships, and the ability to offer top levels of security.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 5
- Suite Certification - CSM Professional 2
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
- Certified Implementation Specialist – Vendor Risk Management 2
HR Service Delivery
- Certified Implementation Specialist – Human Resources 7
- Suite Certification - HR Enterprise 3
- Suite Certification - HR Professional 4
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Business Management
- Certified Implementation Specialist – Project Portfolio Management 5
IT Operations Management
- Certified Implementation Specialist – Discovery 9
- Certified Implementation Specialist – Event Management 14
IT Service Management
- Certified Implementation Specialist – IT Service Management 59
- Suite Certification - ITSM Professional 18
Now Platform App Engine
- ServiceNow Certified Application Developer 21
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Brazil, Mexico
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EMEA
Hungary, Germany
ServiceNow Resale Territories
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AMS
Brazil, Mexico
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EMEA
Croatia, Austria, Cyprus, Serbia, Bosnia-Herzegovina, Hungary, Moldova, Romania, Slovakia, Greece, Germany, Albania, Bulgaria, Czech Republic, Montenegro, Slovenia, Malta, Poland
ServiceNow Service Provider Territories
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AMS
Brazil
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EMEA
Austria, Switzerland, Germany
Partner Locations
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AMS
Brazil, Mexico
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EMEA
Hungary, Germany
ServiceNow Assure
Headquarters
Frankfurt am Main, Hessen, Germany
ServiceNow Partner Type
Sales, Service Provider, Services, Technology
Industry
Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.75 out of 5 from Responses
ServiceNow Store
Target Company Size
10,000+
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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