Talkdesk is the intelligent contact center for customer service and inside sales teams. It's Simple to use, Simple to set-up and Simple to maintain, which means your teams can be more productive. Talkdesk is 100% cloud-based and can be deployed quickly without any phones, hardware or coding. For Talkdesk pricing information, visit www.talkdesk.com/pricing Contact us now to see a live demo. Key Features: Voice Communications: Leverage best-in-class voice communications, including easy-to-configure IVRs, business hours and other call routing functionality needed to set up a powerful contact center. Contact Identification: Talkdesk identifies every caller so reps can easily personalize conversations. With a single click, reps can view a caller's user profile before even beginning the call. Automations: Increase agent efficiency by creating custom Talkdesk recipes to automatically initiate ServiceNow events. Automations can handle call logging, data entry and more.