A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About ＴＤＣソフト株式会社
TDCソフトは、アプリケーション開発からITインフラの基盤構築､下位レイヤにおける各種ソフトウェア開発までトータルソリューションをご提供いたします。
ServiceNowにおいてはTDC now Labを常設し、常時複数のServiceNowの技術者をプールしており、一時的な開発量の増大や、常駐が難しい希少なスキル要求に対応致します。
技術的な課題が発生した場合もTDC now Labにて解決致します。
また、POCやプリセールスの対応も可能でございます。
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Operations Management
- Certified Implementation Specialist – Discovery 2
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 11
- Suite Certification - ITSM Professional 4
Now Platform App Engine
- ServiceNow Certified Application Developer 5
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
-
APJ
Japan
ServiceNow Resale Territories
-
APJ
Japan
Partner Locations
-
APJ
Japan
Headquarters
Shibuya-Ku, Tokyo, Japan
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
Industry
- Service Provider
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)