TDCソフトは、1962年創業の独立系システムインテグレーターです。 メーカーロックインはなく、最適なソリューションをご提案します。 ローコード/ノーコードのシステム開発を得意としており、お客様の課題解決、業務プロセス改善を実現し、価値あるシステムのご提供に取り組んでおります。

About TDCソフト株式会社

TDCソフトは、アプリケーション開発からITインフラの基盤構築、下位レイヤにおける各種ソフトウェア開発までトータルソリューションをご提供いたします。 ServiceNowにおいてはTDC now Labを常設し、常時複数のServiceNowの技術者をプールしており、一時的な開発量の増大や、常駐が難しい希少なスキル要求に対応致します。 技術的な課題が発生した場合もTDC now Labにて解決致します。 また、POCやプリセールスの対応も可能でございます。

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 11
  • Suite Certification - ITSM Professional 4
Now Platform App Engine
  • ServiceNow Certified Application Developer 5
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ


ServiceNow Resale Territories

  • APJ


Partner Locations

  • APJ



Shibuya-Ku, Tokyo, Japan

  • Consulting & Implementation Premier
  • Reseller Premier
  • Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)