A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 5.2 billion company with 123,400+ professionals across 90 countries, helping 981 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India’s 50 best companies to work for in 2020 by the Great Place to Work®️ Institute.
We are part of the USD 21 billion Mahindra Group that employs more than 240,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
ServiceNow Designations & Awards
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 9
- Suite Certification - CSM Professional 6
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
IT Business Management
- Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 3
- Certified Implementation Specialist – Event Management 3
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 28
- Suite Certification - ITSM Professional 12
Now Platform App Engine
- ServiceNow Certified Application Developer 11
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Australia, India
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EMEA
Saudi Arabia, United Arab Emirates
ServiceNow Resale Territories
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AMS
Canada, United States
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APJ
Hong Kong, Japan, Australia, India, Singapore, Malaysia
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EMEA
The Netherlands, United Kingdom, Saudi Arabia, United Arab Emirates, Belgium, Germany
ServiceNow Service Provider Territories
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AMS
Canada, United States
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APJ
Australia, India, Singapore, Malaysia
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EMEA
United Kingdom, Saudi Arabia, United Arab Emirates
Partner Locations
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APJ
Australia, India
Headquarters
Pune, Maharashtra, India
ServiceNow Partner Type
Sales, Service Provider, Services, Technology
Product Line Expertise
IT Service Management
Industry
Education, Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.73 out of 5 from Responses
ServiceNow Store
Target Company Size
5,001 to 10,000
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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