Tech Mahindra

Offering innovative and customer-centric IT services and solutions, enabling Enterprises, Associates and the Society to Rise™.

About Tech Mahindra

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 5.2 billion company with 123,400+ professionals across 90 countries, helping 981 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India’s 50 best companies to work for in 2020 by the Great Place to Work®️ Institute. We are part of the USD 21 billion Mahindra Group that employs more than 240,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.

ServiceNow Designations & Awards

Global Partner Award 2021

Industry Solutions

view more - Digital Marketplace
Telecom Media Technology
Digital Marketplace

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 10
  • Suite Certification - CSM Professional 6
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Professional 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 13
  • Certified Implementation Specialist – Event Management 6
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 31
  • Suite Certification - ITSM Professional 14
Now Platform App Engine
  • ServiceNow Certified Application Developer 14
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Australia, India

  • EMEA

    Saudi Arabia, United Arab Emirates

ServiceNow Resale Territories

  • AMS

    Canada, United States, Mexico

  • APJ

    Hong Kong, Japan, Australia, India, Singapore, Malaysia

  • EMEA

    The Netherlands, United Kingdom, Saudi Arabia, United Arab Emirates, Belgium, Germany

ServiceNow Service Provider Territories

  • AMS

    Canada, United States, Mexico

  • APJ

    Australia, India, Singapore, Malaysia

  • EMEA

    Sweden, United Kingdom, Saudi Arabia, United Arab Emirates, Belgium, Germany, South Africa

Partner Locations

  • APJ

    Australia, India


Pune, Maharashtra, India

ServiceNow Partner Type

Sales, Service Provider, Services, Technology


Education, Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.83 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.