Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers "scale at speed," we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation. We are a USD 6.2+ billion company with 145,000+ professionals across 90 countries, helping 1110+ global customers including Fortune 500 companies.
Tech Mahindra Limited We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. Contact Partner Visit Website Customer satisfaction score 4.74 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 3 See all applications and solutions Headquarters Pune, Maharashtra, India
Tech Mahindra Limited Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Tech Mahindra Limited Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers "scale at speed," we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation. We are a USD 6.2+ billion company with 145,000+ professionals across 90 countries, helping 1110+ global customers including Fortune 500 companies. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 3 Customer Experience NetOps.Now Get Offering Customer Experience B2B Digital Concierge Get Offering Customer Experience Telco Digital Marketplace Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 12 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.72 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 24 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 325 Clinical Device Management (CDM) Clinical Device Management 8 Customer Service Management (CSM) Suite Certification - CSM Professional 24 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 7 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 26 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 5 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 16 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 5 Human Resources (HR) Suite Certification - HR Professional 15 ITOM Health Certified Implementation Specialist – Event Management 13 ITOM Visibility Certified Implementation Specialist – Discovery 11 Certified Implementation Specialist – Service Mapping 11 ITSM Pro Micro-Certification - Configure the CMDB 13 Micro-Certification – DevOps Change Velocity 5 Suite Certification - ITSM Professional 5 ITSM Standard Certified Implementation Specialist – IT Service Management 8 Micro-Certification - CMDB Health 13 Micro-Certification - Service Portal 13 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 61 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 11 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 10 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 7 Suite Certification - Now Assist for HR Service Delivery Pro Plus 4 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 36 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 32 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 3 Security Incident Response Certified Implementation Specialist – Security Incident Response 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 25 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 4 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 15 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 11
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 35 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 442 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 387
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan Melbourne, Australia | Jakarta, Indonesia | Pune, India Europe, Middle East & Africa United Arab Emirates, Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Ireland, Luxembourg, Nigeria, The Netherlands, Norway, Qatar, Saudi Arabia, Sweden, South Africa 's-gravenhage, The Netherlands | Oslo, Norway | Johannesburg, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Singapore, Taiwan Melbourne, Australia | Jakarta, Indonesia | Pune, India Europe, Middle East & Africa United Arab Emirates, Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Ireland, Italy, Kenya, Luxembourg, The Netherlands, Norway, Qatar, Saudi Arabia, Sweden, South Africa 's-gravenhage, The Netherlands | Oslo, Norway | Johannesburg, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand Melbourne, Australia | Jakarta, Indonesia | Pune, India Europe, Middle East & Africa United Arab Emirates, Germany, United Kingdom, The Netherlands, Norway, Saudi Arabia, Sweden, South Africa 's-gravenhage, The Netherlands | Oslo, Norway | Johannesburg, South Africa
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