A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 5.2 billion company with 123,400+ professionals across 90 countries, helping 981 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India's 50 best companies to work for in 2020 by the Great Place to Work®️ Institute.
We are part of the USD 21 billion Mahindra Group that employs more than 240,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
ServiceNow Designations & Awards
Offerings and Solutions
ServiceNow Expertise
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Certified Technical Architect (CTA)
1
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 11
- Certified Implementation Specialist – Field Service Management 9
- Suite Certification - CSM Professional 6
HR Service Delivery
- Certified Implementation Specialist – Human Resources 5
- Suite Certification - HR Professional 3
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 26
- Certified Implementation Specialist – Event Management 9
- Certified Implementation Specialist – Service Mapping 8
IT Service Management
- Certified Implementation Specialist – IT Service Management 30
- Suite Certification - ITSM Professional 11
Now Platform App Engine
- ServiceNow Certified Application Developer 51
Security Operations
- Certified Implementation Specialist – Security Incident Response 2
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 5
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Mexico
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APJ
South Korea, Hong Kong, Thailand, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Sweden, The Netherlands, United Kingdom, Saudi Arabia, United Arab Emirates, Germany, South Africa
ServiceNow Resale Territories
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AMS
Canada, United States, Brazil, Mexico
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APJ
Hong Kong, Thailand, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, France, Nigeria, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Finland, Norway, Qatar, South Africa
ServiceNow Service Provider Territories
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AMS
Canada, United States, Brazil, Mexico
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APJ
Hong Kong, Taiwan, Japan, Indonesia, Australia, India, Singapore, Malaysia, New Zealand
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EMEA
Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Italy, France, United Kingdom, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Finland, Norway, Qatar, South Africa
Partner Locations
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APJ
Australia, India
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EMEA
The Netherlands, South Africa
Headquarters
Pune, Maharashtra, India
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Service Management
- IT Operations Management
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- TMT
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
5 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)