Teiva Systems

Teiva Systems unlocks the power of ServiceNow platform to solve business challenges and build valuable solutions.

About Teiva Systems

We are the Technology and Implementation ServiceNow Partner who plan, build and implement enterprise workflows, business applications, integrations, and mobile apps for clients in key industries like fintech, life sciences and health care, insurance, manufacturing, and more. Our team in the USA, Switzerland, Germany, Lithuania, Poland, and Ukraine has hands-on experience implementing and rolling out ITSM, ITOM, ITBM, GRC, and HR projects for global enterprises and hidden champions. Our services include but are not limited to: ServiceNow architecture and platform advisory, ServiceNow implementation, customization and platform extension with a new service or feature, Maintenance and support Application development We are the trusted partner for ServiceNow, and we can be the trusted partner for you.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Build Partner


  • Delivery Accreditation

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 2
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Switzerland, Germany

Partner Locations

  • EMEA



Hinterkappelen, Bern, Switzerland

  • Build Platform
  • Consulting & Implementation Premier
Product Line Achievements
  • AppStore
  • Certification
  • Financial Services
  • Manufacturing
  • Service Provider
Customer Satisfaction Score

0 out of 5 from Responses

ServiceNow Store

App(s): 1

See All Applications

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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