TEKsystems Global Services, LLC

From implementation to optimization—we’ll tailor our services to help you stay ahead of the curve and accelerate the adoption of ServiceNow solutions.

About TEKsystems Global Services, LLC

We’re a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Enterprise 1
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 4
IT Service Management
  • Certified Implementation Specialist – IT Service Management 7
  • Suite Certification - ITSM Professional 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Hanover, Maryland, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Financial Services, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.