TELUS Communications Inc. As an Premier ServiceNow partner, TELUS Business offers Professional Services and Managed Services that can help elevate your ServiceNow delivery. Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters Ottawa, Ontario, Canada
TELUS Communications Inc. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About TELUS Communications Inc. ServiceNow streamlines IT and business processes, cuts down on manual tasks, and boosts efficiency. At TELUS Business, we're here to help you get the most out of this powerful platform with two focused services, ServiceNow professional services and ServiceNow managed services. As Premier ServiceNow partner, TELUS Business delivers expert management throughout every stage—from deployment and customization to ongoing support—and direct access to ServiceNow licenses. Our expertise simplifies the complexities of ServiceNow without the challenge of in-house management. Realize immediate benefits from a high-performing ServiceNow environment and feel confident every step of the way with TELUS Business. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 4 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 2 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 13 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 13 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 10
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Ottawa, Canada Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
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