Other
About V-Soft Consulting, Inc.
V-Soft Consulting is an award-winning IT consulting firm headquartered in Louisville, KY with locations across North America including Denver, CO, Harrisburg, PA, Atlanta, GA, Madison, WI, and Chicago, IL. Serving Industry leading companies since 1997, V-Soft is trusted to deliver innovative technology solutions for today's complex business challenges. Our vision is to be a global leader that leverages innovation and the power of people to build tomorrow's solutions.
V-Soft offers a unique blend of experience to the ServiceNow space, including affordable licensing, consulting, turn-key solutions, mobile app development, and staffing. Few partners have the breadth of resources that V-Soft brings to their partners and clients.
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation11
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Sales Accreditation16
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Delivery Accreditation29
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 2
- Suite Certification - CSM Professional 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 2
HR Service Delivery
- Certified Implementation Specialist – Human Resources 3
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 11
- Certified Implementation Specialist – Event Management 3
- Certified Implementation Specialist – Service Mapping 3
IT Service Management
- Certified Implementation Specialist – IT Service Management 16
- Suite Certification - ITSM Professional 7
Now Platform App Engine
- ServiceNow Certified Application Developer 12
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 2
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 2
- Certified Implementation Specialist – Project Portfolio Management 1
Public Sector Designations
US Federal Socio-Economic Status
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
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AMS
Canada, United States
ServiceNow Service Provider Territories
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AMS
Canada, United States
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APJ
Japan
Partner Locations
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AMS
United States
Headquarters
Louisville, Kentucky, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- Accreditation
- Certification
- IT Operations Management
- IT Service Management
Industry
- Government
Customer Satisfaction Score
4.79 out of 5 from Responses
ServiceNow Store
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.