ValueFlow is an advisory‑led ServiceNow implementation partner. We love to work with aspirational clients who focus on the objectives of their businesses. Everything we do is underpinned by our core value: Care for your work. We deliver against a flexible engagement model focused on value realized through our collaborative efforts.
ValueFlow advisory consultants bring broad knowledge in IT management frameworks, including DevOps, Agile, IT4IT, ITIL, COBIT, MSP, and PRINCE2, and they are highly experienced in facilitating transformational change. We will work with you to facilitate the creation of a ServiceNow capability roadmap (SCR) to help you continually deliver new levels of capability and measurable business benefits.
We understand that your solutions need to be sustainably fit for purpose with access to a range of skills on an ongoing basis. To meet this need, ValueFlow offers a range of enhanced customer services.
ValueFlow IT Pty Ltd
ValueFlow is an advisory‑led ServiceNow implementation partner which offers world-leading IT and business process design and transformation services.
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Customer satisfaction score
4.64 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Offering(s)
1
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Headquarters
Sydney, New South Wales, Australia
ValueFlow IT Pty Ltd
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Partner Types
Solutions and Offerings
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About ValueFlow IT Pty Ltd
ValueFlow is an advisory‑led ServiceNow implementation partner. We love to work with aspirational clients who focus on the objectives of their businesses. Everything we do is underpinned by our core value: Care for your work. We deliver against a flexible engagement model focused on value realized through our collaborative efforts.
ValueFlow advisory consultants bring broad knowledge in IT management frameworks, including DevOps, Agile, IT4IT, ITIL, COBIT, MSP, and PRINCE2, and they are highly experienced in facilitating transformational change. We will work with you to facilitate the creation of a ServiceNow capability roadmap (SCR) to help you continually deliver new levels of capability and measurable business benefits.
We understand that your solutions need to be sustainably fit for purpose with access to a range of skills on an ongoing basis. To meet this need, ValueFlow offers a range of enhanced customer services.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Hyperautomation and Low Code
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
13
Customer Service Management (CSM)
Suite Certification - CSM Professional
6
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
1
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
2
ITOM Visibility
Certified Implementation Specialist – Discovery
3
Certified Implementation Specialist – Service Mapping
3
ITSM Standard
Certified Implementation Specialist – IT Service Management
2
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Micro-Certification - Service Portal
2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
4
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance
1
Certified Implementation Specialist – Third-party Risk Management (TPRM)
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response
3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
5
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
23
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
33
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
26
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Australia, Malaysia, Philippines, Singapore
Sydney, Australia | Johor Bahru, Malaysia | Makati, Philippines | Singapore, Singapore
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Malaysia, Singapore
Johor Bahru, Malaysia | Singapore, Singapore
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Australia, Malaysia, Philippines, Singapore, Thailand
Sydney, Australia | Johor Bahru, Malaysia | Makati, Philippines | Singapore, Singapore | Pathum Wan, Thailand
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program