Verterim, Inc.

Verterim's focus is GRC. We specialize in implementing GRC programs, ServiceNow GRC, vendor risk management, as well as complementary services.

About Verterim, Inc.

We have been the customer of GRC and understand that business – coupled with technology – is critical to your success. Our experience provides the backbone for strong client partnerships to start, advance, or manage your ServiceNow GRC platform. Verterim focuses on four primary areas: GRC Program advisory services, GRC professional services, innovative GRC integrations, and as a value-added GRC reseller.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure


Hopkinton, Massachusetts, United States

ServiceNow Partner Type

Sales, Services, Technology


Education, Financial Services, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.