VividCharts

VividCharts gives you the ability to create data visualizations however you need them and present them to whoever needs to see them.

About VividCharts

VividCharts is completely focused on offering data visualizations within ServiceNow. This is what we do all day, everyday. By applying the same level of UX/UI focus the industry has seen in the Service Portal, your company can get more people using your dashboards and visuals. The more people you have using your dashboards, the more successful your metric campaigns will be. VividCharts is an extremely flexible data visualization platform that allows you to see your data however and wherever you need it. As a data visualization platform, VividCharts makes it easier and quicker to create custom visuals as needed. The way this data visualization platform is built allows you to brand or theme your dashboards however you need to. We believe that this level of flexibility allows you to create dashboards that facilitate faster decisions.

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Lexington, Kentucky, United States

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.