A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About WSP-Consulting GmbH
WSP-Consulting GmbH is established on the market since 2002 as a successful technology and consulting company. With over 17 years of experience we are specialized in the implementation of Enterprise Service Management platforms. Thereof 10 years as ServiceNow Partner, being the first Partner in Germany. WSP-Consulting offers individual solutions and development of customer-specific applications for every company size and values close partnerships.
The team of more than 50 experts at WSP-Consulting works professionally with the highest commitment and technical expertise: "A new challenge every day" is their guiding principle.
ServiceNow Designations & Awards
Product Line Certifications
Customer Service Management
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 5
- Suite Certification - HR Professional 4
IT Operations Management
- Certified Implementation Specialist – Discovery 3
IT Service Management
- Suite Certification - ITSM Professional 13
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 2
Country and Region Coverage
ServiceNow Implementation Territories
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EMEA
Germany
ServiceNow Resale Territories
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AMS
United States
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EMEA
Austria, Switzerland, Germany
Partner Locations
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EMEA
Germany
ServiceNow Assure
Headquarters
Trebur, Hessen, Germany
ServiceNow Partner Type
Sales, Services
Product Line Achievements
IT Service Management, Customer Service Management, Strategic Portfolio Management
Industry
Education, Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.7 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.