XenTegra - US & Canada

XenTegra's Digital transformation often starts with ITSM, but it shouldn’t end there. IT must be capable of extending digital excellence.

About XenTegra - US & Canada

XenTegra: a known leader in EUC is now an emerging Enterprise Service Management Partner with years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, Development and Support. Checkout our Power Apps in ServiceNow Store and many other integrations from EUC space (includes, Tanium, Nutanix and IGEL).

Product Line Certifications

Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Huntersville, North Carolina, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.