Yansa Labs, LLC

A ServiceNow leader in crafting powerful solutions and rapidly building applications that unleash the possibilities of the ServiceNow Platform

About Yansa Labs, LLC

Create user-centric solutions to your business challenges. We listen to your users and learn your processes to produce natural, easy to use applications. Trust the known thought leaders in ServiceNow integrations. We specialize in transactional data exchange, import/export, and single sign-on & authentication. Rely on a decade of ServiceNow experience behind your project. Our dedicated platform experts will ensure you successfully deliver on your deployment. Our specialities include: - Certified Applications for the ServiceNow Store - Custom Applications or Integrations - Integrations and Authentication Methodology design / architecture / implementation - Portals and rich User Experiences

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Shelley, Idaho, United States

ServiceNow Partner Type

Services, Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.