Yunit

Pure player ServiceNow, Yunit vous propose une offre complète de conseils et d’intégrations sur l’ensemble de l'offre ServiceNow

About Yunit

Entité du groupe Magellan Partners, Yunit est un expert spécialiste des solutions ServiceNow en France. Yunit propose un large éventail de compétences autour de la plateforme ServiceNow pour vous accompagner dans la transformation du travail de votre entreprise : conseil, formation, conception et développement d’applications sur-mesure sur la Now Platform, nous révélons le potentiel ServiceNow pour atteindre vos ambitions. Notre appartenance au Groupe Magellan Partners nous permet de compléter notre expertise technique par des savoir-faire métiers et sectoriels et ainsi de répondre de façon ciblée à vos besoins et de repenser avec vous l’ensemble de vos processus IT et métiers (RH, Finance, Innovation, Clients).

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 13
  • Suite Certification - ITSM Professional 5

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    France

ServiceNow Resale Territories

  • EMEA

    France

Partner Locations

  • EMEA

    France

Headquarters

Paris, Paris, France

ServiceNow Partner Type

Sales, Services

Industry

Energy and Utilities, Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.75 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.