zeb is a leading digital transformation strategy company, a ServiceNow Premier Tier Partner, AWS Premier Tier Partner and Databricks Select Partner that offers clients a holistic, product-centric approach to digital transformation by combining strategic planning with a proprietary AI-powered implementation methodology. With over 15 years of experience and a team of more than 1,500 technologists, we are committed to harnessing bleeding-edge technologies to provide our clients maximum ROI from their technology platforms. Headquartered in Wilmington, Delaware with presences in Dallas, Toronto, and Chennai, we serve clients across the globe in various industries and possess the domain knowledge and expertise to address the unique challenges of businesses. At zeb, we are passionate about driving innovation through an in-depth understanding of our clients, their businesses, and their challenges. We are dedicated to being an end-to-end partner in our clients' digital transformation journeys.
zeb
zeb powers digital transformation with AI-driven strategy and execution, partnering with ServiceNow, AWS, and Databricks for maximum impact.
Contact Partner Visit Website Customer satisfaction score 4.8 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Bear, Delaware, United States
zeb Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About zeb zeb is a leading digital transformation strategy company, a ServiceNow Premier Tier Partner, AWS Premier Tier Partner and Databricks Select Partner that offers clients a holistic, product-centric approach to digital transformation by combining strategic planning with a proprietary AI-powered implementation methodology. With over 15 years of experience and a team of more than 1,500 technologists, we are committed to harnessing bleeding-edge technologies to provide our clients maximum ROI from their technology platforms. Headquartered in Wilmington, Delaware with presences in Dallas, Toronto, and Chennai, we serve clients across the globe in various industries and possess the domain knowledge and expertise to address the unique challenges of businesses. At zeb, we are passionate about driving innovation through an in-depth understanding of our clients, their businesses, and their challenges. We are dedicated to being an end-to-end partner in our clients' digital transformation journeys. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 13 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 19 Customer Service Management (CSM) Suite Certification - CSM Professional 12 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 4 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 7 Human Resources (HR) Suite Certification - HR Professional 14 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 3 Certified Implementation Specialist – Service Mapping 3 ITSM Pro Micro-Certification - Configure the CMDB 21 Micro-Certification - Service Portal 21 Micro-Certification – DevOps Change Velocity 8 Suite Certification - ITSM Professional 8 ITSM Standard Certified Implementation Specialist – IT Service Management 13 Micro-Certification - CMDB Health 21 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 7 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 10 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 13 Security Incident Response Certified Implementation Specialist – Security Incident Response 6 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 6 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 4 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 13 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 6
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 38 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 49 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 52
Focus industries
Self-declared by partner.
Education Energy and Utilities Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Bear, United States Europe, Middle East & Africa Ireland Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Bear, United States
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program