A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Zensar Technologies
Zensar is Strategic Partner of ServiceNow with “Premier Status” entitlement and also an “Authorized Reseller” of ServiceNow offerings and solutions. This partnership recognizes Zensar as a “Managed Services Provider” where in we provide end-to-end IT Service Management as Service in stand alone as well as Shared Services Model by blueprinting best practices, process standardization, deployment accelerators and integrations. Zensar's focused teams of highly trained consultants ensure that ServiceNow solutions are up and running 24x7 and driving greater business efficiency and customer experience.
Product Line Expertise across all the products : Platform Implementation, Development, BAU Support, Consulting and Audit.
Major Strength : ITSM, ITOM, ITBM, HRSD
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Technical Architect (CTA)
1
Accreditations
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Presales Accreditation1
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Sales Accreditation8
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Delivery Accreditation7
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 4
- Certified Implementation Specialist – Event Management 2
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- ServiceNow Certified Application Developer 3
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 2
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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APJ
Japan
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EMEA
Ireland, Sweden, The Netherlands, Luxembourg, Iceland, United Kingdom, Denmark, Belgium, Finland, Norway
ServiceNow Resale Territories
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AMS
United States
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EMEA
Isle of Man, United Kingdom, South Africa
ServiceNow Service Provider Territories
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AMS
Canada, United States
Partner Locations
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AMS
United States
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EMEA
United Kingdom
Headquarters
Westborough, Massachusetts, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Registered
Product Line Achievements
- Accreditation
- Certification
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.