Build and extend integrations faster using natural language.
Ask questions in plain language, uncover insights instantly, and collaborate on findings.
Use AI agents to accelerate your Workflow Data Fabric deployment and reduce time to deliver results from day one.
Connect API-based systems to ServiceNow with 220+ prebuilt spokes.
Scale your integrations without limits with additional transaction capacity for high-volume workflows.
Streamline how teams request and access data with governed, policy-based workflows.
Core capabilities to get your data working on the platform.
Automate repetitive, UI-driven tasks with bots, even across legacy systems with no API.
Monitor and manage all your automations, including third-party tools, from a single dashboard.
Discover, understand, and govern your enterprise data assets in one place.
Make external documents searchable in ServiceNow without moving or duplicating the data.
Query data from Snowflake, Databricks, and BigQuery in real time without copying or ETL.
Query live data from community-built connectors without copying, moving, or replicating it.
Access live ERP data from SAP, Oracle, and more directly in your workflows without replication.
Let employees reset their own passwords securely, instantly reducing help desk load.
Stream high-volume, real-time event data from Kafka directly into ServiceNow workflows.
Meet ServiceNow Otto, your AI assistant for work. You ask. Work gets done.
Use machine learning to anticipate issues, classify work, and route requests to the right place automatically.
Track and govern your ServiceNow AI models, systems, and datasets through AI Control Tower.
One place for employees to submit any request, automatically routed to the right team.
Everything in Universal Request, plus advanced routing, SLA management, and cross-team collaboration.
Centralize visibility into your AI systems and track compliance against regulations.
Automate policy enforcement and track compliance across your organization in one place.
Use prebuilt templates and content packs to speed up results for common workflows.
Identify, assess, and respond to enterprise risk with unified workflows and real-time visibility.
Expand Risk Management with advanced controls, risk aggregation, and enterprisewide risk scoring.
Manage and resolve AI-related issues and incidents with structured, auditable case workflows.
Visualize and analyze how your ServiceNow workflows run, then find and fix inefficiencies fast.
Extend your ServiceNow workflows to mobile so your teams can take action from anywhere.
Get deeper insights across your platform with advanced reporting, dashboards, and data visualization.