Access Monitoring Overview
Formerly Veza | Product Access Monitoring Continuously monitor identity and role activity on critical resources to detect privilege creep, right size roles, and remove unneeded entitlements, all without disrupting business productivity. Get Data Sheet
How Access Monitoring works Access Monitoring ingests activity and permission data from AWS, GCP, Azure, Okta, Snowflake, and ServiceNow. It reveals the gap between what identities can access and what they actually use. Surface over-provisioned users and  dormant access, investigating and then removing them. Get Solution Brief
Benefits of Access Monitoring See what identities access See what identities actually accessed across AWS, GCP, Azure, Okta, Snowflake, and ServiceNow – all in one place.  Get evidence for incident response and audit. Video CTA Enforce least privilege See which users have more access than they need. Remove excess permission before they become a risk. Video CTA Remove stale access Identify dormant accounts, roles nobody uses, and permissions that went unused for months. Clean them out, reduce your attack surface, and save costs. Video CTA Transform with a single platform The ServiceNow AI Platform unites AI agents, data, and workflows on one enterprise-grade platform built for scale, trust, and efficiency. Video CTA
Use cases for Access Monitoring Privilege Creep
Remove over-provisioned access See which permissions users actually need and which they don’t. Remove excess to reduce your blast radius.
Related links Access Visibility Access Intelligence
Dormant Accounts
Detect dormant accounts Show if, and exactly how many times, an identity has accessed a resource, and the exact time of the most recent access. Disable them without breaking running processes and save costs.
Related links Access Visibility Access Intelligence
Access Reviews
Accelerate compliance reviews and audits For SOX, HIPAA, GDPR audits —pull activity logs proving which permissions were actually used.
Related links Access Reviews Access Intelligence
Reduce Costs
Reduce cloud spending Identify cloud resources with access granted but never used. Remove those permissions and the unused cloud resources tied to them to reduce the attack surface and cut costs.
Related links Access Intelligence IT Service Management (ITSM)
Incident Response
Rapid incident response When credentials are compromised, see what attackers accessed and how often. Understand the scope of the breach in minutes, not hours.
Related links Access Intelligence Security Incident Response
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps, and data. See All Integrations
Resources for you See All Resources Research REport The State of Identity and Access Report 2026 Extensive datasets on real-world identities, entitlements, and access patterns cross human and non-human identities. Video CTA Get Report White paper Blueprint for Autonomous Security Video CTA Get White Paper White Paper Identity and Access Security Use Cases Video CTA Get White Paper Webinar Put AI Agents to Work with Data and Analytics Video CTA Watch Now
What the community is saying Your peers have a lot to say about delivering Identity Security. Gartner Peer Insights is the source for unbiased, honest feedback. Read the discussion and start growing enterprise productivity while you knock down silos. See Reviews
Use the ServiceNow ecosystem Explore our learning tools, community, and partner offerings to find the level of support you need. Training and certification Boost your career with a globally recognized ServiceNow certification. Partners Find a ServiceNow partner that has proven expertise to meet your business needs. Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release. Community Join our community to learn, share, and connect with users about ServiceNow solutions.
Frequently asked questions Expand All Collapse All What is Access Monitoring?
Access Monitoring tracks identity activity across your environment and reveals what users actually access versus what permissions they hold. Identify over-provisioned users, dormant accounts, and unnecessary permissions you can safely remove.
What happens when privilege creep is detected?
Access Monitoring immediately alerts your security team with context: which identity, what access is excessive, which resource is at risk, and risk score. You decide whether to remove the access, add compensating controls, or investigate further. Access Monitoring can also trigger automated workflows in ServiceNow to route the alert, create a ticket, and track remediation.
What is a blast radius?
A blast radius is the scope of damage if an identity is compromised. If an identity is compromised, how many systems can it reach? How much data can it access? How many other identities would be affected? Understanding blast radius before an incident happens means you can respond faster and contain damage. Without Identity and Access Security, you need to check permissions files, ask teams about access rights, and hoping you've found everything. With it, you see the full reach of every identity instantly.
Talk with an expert Connect with our product experts to arrange a custom demo. See how Access Monitoring can work in your environment. Schedule Demo
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