Access Reviews Overview
Formerly Veza | Product Access Reviews Continuous access certification keeps your team compliant and audits on track. Give reviewers context to make defensible decisions fast. No more rubber-stamping risky access. Get Data Sheet
How does Access Reviews work? ServiceNow® Access Reviews automates certifications across your users and entitlements—periodic, on-demand, or event-driven. Risk context helps reviewers act faster. You get continuous visibility into who can access critical data and whether permissions align with policy.
Benefits of Access Review Complete reviews faster Run reviews across all systems and regulatory frameworks—SOX, SOC 2, HIPAA, GDPR, and more. Generate audit evidence automatically for ServiceNow IRM and your GRC program. Video CTA Approve access reviews quicker Surface key risks like dormant accounts and SoD violations. Help reviewers make defensible decisions fast with AI providing critical context on complex cases. Video CTA Track remediation with confidence When access gets rejected, Access Review removes it automatically and verifies removal. Video CTA Trust compliance on a single platform The ServiceNow AI Platform unifies AI agents, data, and workflows so you get enterprise-scale support built for security, speed, and reliability. Video CTA
Use cases for Access Reviews AI-Powered
Access Reviews
Expedite the review process Connect all systems and let AI surface risky access in plain language. Decisions follow your policies, enabling reviewers to approve or revoke in seconds.
Related links Access Intelligence
Certification Fatigue
Speed up certification cycles Modern reviewer experience surfaces high-risk items: dormant accounts, SoD violations, and risky permissions. Flag for review in seconds so reviewers make defensible calls.
Related links Access Visibility Access Intelligence
Compliance and Audit Readiness
Stay compliance ready Maintain compliance proof for SOX, SCO2, HIPAA, and GDPR. Run periodic, on-demand, or event-driven reviews. Capture audit-ready evidence
Related links Access Visibility Access Intelligence
Verify Remediation
Take control of access When you reject access, Access Reviews removes it automatically and verifies removal. No manual follow-up
Related links Access Visibility IT Service Management (ITSM)
Non-Human and AI Agent Identities
Manage NHI and AI agent access NHIs and AI agents multiply faster than your team can track. Access Reviews lets you certify whether NHIs and AI agents should have all the access they currently hold.
Related links NHI Security AI Agent Security
Unified GRC Program
Complete GRC governance Generate continuous audit evidence across all your systems. No more manual compliance hunts. Access Reviews delivers proof of access governance so audits are faster and less disruptive.
Related links Integrated Risk Management (IRM) IT Service Management (ITSM)
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ServiceNow powers our horizontal business workflows, while Veza enforces least privilege and adds identity access intelligence at scale. Together, they'll enable more secure and scalable workflows for enterprise businesses with smarter access management, ongoing access reviews, and seamless deprovisioning. The combined platform will provide a context-rich identity governance framework that will be key in the age of agentic AI." John Stecher Chief Technology Officer, Blackstone
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps, and data. See All Integrations
Resources for you See All Resources research report The State of Identity & Access Report 2026 Extensive datasets on real-world identities, entitlements, and access patterns cross human and non-human identities. Video CTA Get Report WHITE PAPER Blueprint for Autonomous Security Video CTA Get White Paper White Paper Identity and Access Security Use Cases Video CTA Get White Paper
What the community is saying Your peers have a lot to say about delivering Identity Security. Gartner Peer Insights is the source for unbiased, honest feedback. Read the discussion and start growing enterprise productivity while you knock down silos. See Reviews
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Frequently asked questions Expand All Collapse All What is an access review?
An access review recertifies user, NHI, and AI agent access, ensuring they align with policy and compliance. Manual recertification is error-prone and slow. Access Reviews automates recertification periodically or on-demand and generates audit evidence automatically.
Why choose ServiceNow for access reviews?
Access Reviews connects to any system quickly and surfaces rich context about access risks. You get audit evidence for your compliance programs—all in one place.
What systems does Access Reviews support?
Access Reviews includes 325+ pre-built integrations covering cloud platforms (AWS, Azure, GCP), SaaS, enterprise on-premises systems, and data systems. For custom or legacy applications, our Open Authorization API (OAA) connects to any system in under a day.
How does Access Reviews prevent rubber-stamping?
Rubber-stamping happens when reviewers drown in massive lists. Access Reviews surfaces high-risk items with full context—permissions, risk scores, and violations. AI provides explanation and risk context to line items for human reviews. A heuristic, rules-based framework can auto-process low-risk items. Reviewers make informed decisions, not blind approvals.
Talk with an expert Connect with our product experts to arrange a custom demo. See how Access Reviews can work in your environment. Schedule Demo
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