Build a Business App | Application Development on ServiceNow

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IT

Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

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Application Development

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BUILD AN INTELLIGENT APP

Application Development on ServiceNow

With the Now Platform™, developers of all levels can significantly reduce time to market and delivery. You’ll get full‑stack dev power—none of that painful traditional setup and configuration here—with a turnkey application structure that’s ready to rock right out of the box.

FREE DEVELOPER INSTANCE

When You Create Apps on the Now Platform, You Can...

1.

Build New Apps Fast

Take advantage of prebuilt libraries, tools, templates, scripts, and integrations to save time in the development process.

2.

Use Industry-Standard Dev Tools

Apps built on ServiceNow use the languages, integrations, and security methods you’re used to.

3.

Work Across Your Enterprise

Easily exchange information with data sources in your organization using enterprise-wide workflow and integrations.

4.

Create an Engaging User Experience

Tap into a widget-based and responsive UI Framework. The tedious part of the user experience is built so you can focus on your business requirements.

5.

Re-use Components and Data

A single system of record and extensible object-oriented architecture means you can reuse app components, APIs, and more—again and again. Move from prototype to complete app fast, without throwaway code.

Create an App for Any Business Process

All

Process Automation

Apps that use simple workflows to connect diverse manual and system‑based processes to execute previously manual processes.

Service Management

Apps that allow requesters and fulfillers to collaborate in an exchange of information and actions within a single system of record.

Orchestration

Apps that use integrations across dissimilar data sources or systems to complete a single or multistage workflow.

Engagement Portals

Apps that provide users with a single portal featuring a consistent consumer‑like experience they can use for all service requests that hides complexity.

Case Management

Apps replacing complex processes that combine human and electronic tasks and support workflow, collaboration, content, decision making, and case fulfillment.

Internet of Things (IoT)

Apps that connect data, processes, and conditional outcomes and actions across a variety of dissimilar devices and systems to create end‑to‑end automation.

Enterprise Integration

Apps that integrate resources from both within and outside of your company.

Data Tracking

Apps that monitor use and consumption.

Now Platform at a Glance

Our Now Platform at a Glance

Explore the Key Application Development Capabilities

Studio IDE

Use a web‑based integrated development environment to build, deploy, and manage your apps.

Automated Testing Framework

Perform functional testing of your applications and simplify platform upgrades.

API and Integration Tools

Import and export information on demand or as scheduled using common or custom‑scripted APIs.

REST API Explorer

Quickly prototype third‑party REST integrations to ServiceNow.

Workflow Engine

Add powerful process automation to your app: approvals, subtasks, notifications, orchestration, and more.

Service Portal

User Interface widget framework to build modern responsive app experiences.

Delegated Development

Extend the platform to low‑code developers so line of business and IT can build apps.

Source Control

Fork and branch your application using our built‑in Git support.

What Customers Are Achieving With Custom Apps

3X

FASTER APP DEVELOPMENT

WATCH VIDEO

800

STORES OPENED IN 3 WEEKS

READ CASE STUDY

9

MONTHS FASTER DEV TIME

READ CASE STUDY

VALUE CALCULATOR

The Hidden Cost of Business as Usual

In just 60 seconds, you can calculate the potential value of ServiceNow to your company.

Let's Go

Resources

DEVELOPER RESOURCES

Developer Portal

Developer Community

EBOOKS

Building Business Apps: Customer Profiles in Digital Transformation

A Showcase of Customer-Built Apps

DATA SHEETS

Service Packages for Building Business Apps

ECOSYSTEM

ServiceNow Store

ServiceNow Share

Build Apps on the Now Platform

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