Arc
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Benefits of Arc
Surface the work that matters
Have Arc watch for tasks that need attention and bring them forward, so employees can act sooner.
Move faster from assignment to outcome
Reduce manual handoffs between apps. Stay on task and see results without context switching.
Expand AI autonomy with control
Give employees Al that can take on more work, with the oversight you need to expand its use responsibly.
Features of Arc
Autonomous task execution
Give Arc an assignment, and it plans, executes, adjusts as needed, and keeps working until finished.
Cross-system work
Work across files, browsers, desktop and cloud applications, and the tools employees already use.
Reusable skills
Save a repeatable task as a skill, so Arc can reuse it on future assignments.
Enterprise governance and controls
Use policy, approval gates, and audit trails to govern Arc as it works across systems.
Additional features
Hands-free app switching
Carry tasks across your tools with Arc, so you spend more time on what needs you.
AI access permissions
Control which systems Arc can access, what data it can use, and which actions require approval.
Per-task model routing
Use the right AI model based on the work, helping balance the capabilities, performance, and cost the task requires.
Autonomous AI with enterprise control
Keep Arc within your guardrails, with ServiceNow Super Intelligence Control Tower governing its actions and NVIDIA OpenShell enforcing them.
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How to get Arc
Arc is available through ServiceNow AI Workflow Factory. Connect with us to learn how to turn AI opportunity into governed action.
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Dig deeper into Arc
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Discover how Arc can help employees get complex work done across systems while your organization stays in control.
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