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Automation Center

Manage and monitor the entire hyperautomation landscape on a single platform.

Benefits of Automation Center

Boost multivendor automation value

Integrate islands of automation across third-party vendors for greater business impact.

Simplify automation lifecycle management

Consolidate enterprise-wide automation opportunities and manage intake through execution in one place.

Monitor your hyperautomation landscape

Oversee activity, performance, and pipeline. Visualize benchmarks for your automation business goals.

Maximize uptime and help prevent failures

Keep automation active by monitoring and managing robotic process automation (RPA) jobs in CMDB.

Features of Automation Center

Manage automation lifecycle in a collaborative workspace


Manage the automation lifecycle end to end, integrated with Process Mining and Service Catalog.

Dashboard shows RPA flow performance vs business goals

Business value dashboard

Compare ServiceNow, third-party RPA, and Integration Hub flow performance to your business goals.

Executions dashboard helps prevent automation failures

Executions dashboard

Monitor operational health, job status, incidents, and changes to help prevent automation failures.

RPA vendor integration for CMDB oversight

Automation CIs

Create third-party bot processes as CMDB CIs for operational visibility in the Executions dashboard.

Automation Center

How to get Automation Center

Automation Center is available with Automation Engine. Automate routine tasks and connect anything to ServiceNow.

You might also be interested in…


Integrate legacy systems and automate repetitive tasks with robotic process automation.

Process Mining

Improve outcomes by optimizing process flows to streamline work.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.