Automation Engine is now Workflow Data Fabric.
Bring automation, low-code, and AI efficiency to your workflows, all on the same platform. Automation Engine runs on the ServiceNow AI Platform, a single system of action for the enterprise.
Automation Engine comprises key products, applications, and capabilities that can scale with you as your needs change.
Reduce cost and complexity with modern API integrations for ServiceNow.
Integrate legacy systems and automate repetitive tasks with robotic process automation.
Discover, manage, and measure all automations in a central repository.
Automate data capture with AI and integrate it into ServiceNow workflows.
Produce and consume Kafka events at scale in ServiceNow workflows.
Maximize process performance by uncovering hidden inefficiencies across external systems.
Centrally manage and secure all APIs, regardless of origin, to simplify and improve system and workflow integration.
Combine Automation Engine with other products and apps to create a powerhouse technology platform. Maximize business automation with intelligent workflows.
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
Dive into overview articles on a variety of topics related to Automation Engine.
Boost efficiency and productivity while lowering costs with Automation Engine.
Connect workflows to hundreds of third-party systems, including both modern API-enabled and legacy systems, right out of the box. No coding required.
Get rid of routine, UI-centric tasks that lead to bottlenecks in workflows. Create efficiencies with robotic process automation and process mining that free up time for business innovation.
Solve common challenges instantly with out-of-the-box solutions to common ServiceNow automation patterns, all on the same platform.
Simplify your approach to total end-to-end intelligent automation by keeping API integration and management, RPA, document processing, and unified insights on one platform.
Automation Engine includes AI-powered platform capabilities so you can integrate data and automate routine tasks directly in your workflows. Transform your business with a single, unifying platform for the enterprise.
ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
Boost efficiency and productivity with automation. Supercharge your workflows with machine learning and AI-powered experiences.
Use process mining to refine processes for optimal operational efficiency, regardless of where the data for your processes lives.
Connect teams with end-to-end digital workflows. Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface.
Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
Automation Engine seamlessly integrates with all types of modern systems, such as remote desktop support products, authentication software, and productivity tools.
Simplify and accelerate the way you integrate with Salesforce.
Add secure e-signatures to ServiceNow workflows to eliminate manual steps and reduce service times.
Provide tools to automate actions that involve Microsoft applications.
Simplify and accelerate the way you integrate with Jira.
Add trusted, legal Adobe Sign e-signatures to ServiceNow workflows to expedite service requests.
Provide tools to automate actions that involve Oracle applications.
Simplify and accelerate how you integrate with Okta.
Provide tools to automate actions that involve Google applications.
Add value to the business no matter what role you fill. Find cost reductions while you automate work, integrate data, and apply AI to your workflows.
Integrate all your data into ServiceNow workflows and achieve fast time-to-value and full visibility over your end-to-end automation landscape.
Reduce cost and complexity for ServiceNow integrations and simplify cross-enterprise automation.
Produce and consume Kafka events at scale into end-to-end workflows across multiple systems.
Boost productivity and maximize process performance by uncovering hidden inefficiencies across systems.
Implement and manage automations with complete end-to-end visibility on operational status and business impact.
Integrate legacy systems and automate repetitive tasks with robotic process automation.
Discover, manage, and measure all automations in a central repository.
Automate data capture with AI and integrate it into ServiceNow workflows.
Accelerate operational efficiency and connect external systems to ServiceNow workflows quickly using native, intuitive tools.
View and manipulate external data for temporary use without importing it or storing it.
Build spokes fast with no code, powered by OpenAPI specifications.
Start a flow from an inbound API call or webhook, without writing any code.
Automation Engine simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
Get the tools you need most with the Automation Engine package that meets your business needs. Scroll down to see a sample of the features in each package.
For organizations looking to access all pre-built spokes and the ability to build custom spokes.
For organizations looking to gain efficiency by connecting systems and automating mundane tasks.
For organizations looking to build and manage cross-enterprise automations at scale.
1 All spoke entitlements, including Integration Hub Starter spokes
2 Includes additional robots
3 Includes additional pages
4 Paid add‑on
2 Includes additional robots
3 Includes additional pages
4 Paid add‑on
Reduce cost and complexity with modern API integrations for ServiceNow.
Integrate legacy systems and automate repetitive tasks with robotic process automation.
Discover, manage, and measure all automations in a central repository.
Speed innovation and increase platform performance. Boost your business value, powered by AI and human expertise.
Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.
Get a team of experts to support your implementation, improve your instance health, or anything in between.
Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.
Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.
Learn how to use our products, find answers to your technical questions, and explore products by release.
Transform your business processes to increase efficiency and manage risk while lowering costs.
The ServiceNow AI Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
See how other companies boost efficiency and productivity while lowering costs with Automation Engine.
Nuix uses automation to simplify service request updates and tracking for support engineers.
With 85% of all IT requests now automated, Marken employees are freed to focus on customer needs.
Latitude significantly accelerates the offboarding process, with greater efficiency.
Automation drives consistency and service gains at RACQ.
Novant Health responds to the booming demand for automation, saving thousands of hours of productivity loss.
Sportsbet enhances its data security with automation.
Connect with us to put AI to work and strengthen your operational efficiency with intelligent automation.