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Gain financial visibility, align the portfolio to the business, and accelerate delivery

Our business management solution helps IT leaders analyze the true costs of all their services and rationalize investments. Broad visibility into costs is vital to focusing more budget and resources on innovation, and transforming new service delivery through lean execution methodologies.

IT Business Management supports IT Financial Management, Project and Portfolio Management and Application Portfolio Management. These offerings help you better manage demand, balance resources, manage agile and waterfall projects, perform budget planning, and map costs to technical and business services. IT runs more like a business unit and aligns better with the rest of the organization.

  • ServiceNow Align

    Where am I?

    Establish a cost model and drive financial and portfolio transparency

  • ServiceNow Optimize

    How quickly can I get there?

    Deliver lean execution of initiatives that can transform IT and the business

  • ServiceNow Accelerate Speed

    Where do I want to go?

    Align IT Goals and Priorities with lines of business

  • ServiceNow Improve

    How did we do?

    Track benefits and lessons learned

Related Products and Solutions

Demand

Management

Capture both strategic and tactical demand requests in a single system of record.

Resource

Management

Provides a consolidated view of staff availability, allocation, and capacities for all work tracked in any ServiceNow application, including projects, incidents, problems, changes, and even custom applications built on the ServiceNow Platform.

Project Portfolio

Management

Empower your teams to work faster and smarter across a variety of projects, tasks, and goals to deliver a higher quality of services.

Agile

Development

Accelerate development from inception to deployment, managing Scrum efforts and defining required tasks to help your team move forward.

Cost

Transparency

Gain visibility into spending, connect costs to service usage, and align investments to business goals.

Performance

Analytics

Improve services and processes across the enterprise with real‑time workflow data so you always know the status of project and tasks.

Product Enhancements Coming in Our Next Release

Knowledge17: Day 2 Keynote Chapter 2: IT Enhancements

Product Enhancements Coming in Our Next Release

How AmerisourceBergen Gained Financial Visibility with ServiceNow

Amerisource Bergen Video Still How AmerisourceBergen Gained Financial Visibility with ServiceNow

How AmerisourceBergen Gained Financial Visibility with ServiceNow

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