Get Started
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Submit

IT Business Management

Forrester examines the ROI of ServiceNow IT Business Management in its Total Economic Impact™ study.

Reveal ROI
IT Business Management
Get Pricing

Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritize, and track work aligned to business objectives.

Deliver enterprise agility for better business outcomes.

When IT works, business works

Manage outcomes to create value

Gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.

Maximize Business Value

Adapt planning for uncertainty

Connect your investment plan to your work plan of action for greater agility. Gain visibility into project outcomes, assess related top-level investments, and adapt to make adjustments on an ongoing basis.

Manage Project Portfolio

Scale work to deliver faster

Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimizing and reallocating resources as priorities shift.

Deliver Value Faster

When IT works, business works

Manage outcomes to create value

Gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.

Maximize Business Value

Adapt planning for uncertainty

Connect your investment plan to your work plan of action for greater agility. Gain visibility into project outcomes, assess related top-level investments, and adapt to make adjustments on an ongoing basis.

Manage Project Portfolio

Scale work to deliver faster

Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimizing and reallocating resources as priorities shift.

Deliver Value Faster

Don’t just take our word for it

See how companies like yours use IT Business Management to make work, work better for people.

View All Stories
Try Value Calculator
Find Out How
Healthcare

Driving better business outcomes

By centralizing all business requests, HealthPartners created a unified view of work.

View Story
Financial Services

Investments aligned to strategy

With strong portfolio management, Western & Southern turned IT into a business enabler.

See Results
FINANCIAL SERVICES

70% of manual processes automated

With ITBM and ITSM, VIVAT gained a competitive edge by optimizing operations and reducing time to market.

Learn More
Technology

22% faster time-to-market

We use our own products to support our agile transformation and accelerate value.

Capabilities that scale with your business

IT Business Management groups project portfolio management and agile capabilities into scalable packages that can grow with you as your needs change.

View Packages
 
PPM

Performance Analytics

Analyze trends with KPIs, metrics, and role-based dashboards for customer service.

 
 
PPM

Demand Management

Capture, assess, and manage demands from the business in one location.

 
 
PPM

Resource Management

See staff availability, allocation, and capacities for all work tracked in ServiceNow.

 
 
PPM

Innovation Management

Capture new ideas from across your organization in a single location.

 
 
PPM

Project and Portfolio Management

Manage your entire project lifecycle across technology and business portfolios.

 
 
AGILE MANAGEMENT

Scaled Agile Framework (SAFe)

Align strategic investments and scale work for optimal value.

 
 
Agile Management

Test Management

Manage all phases of the testing process.

 
 
AGILE MANAGEMENT

Agile Development

Manage scrum or waterfall development work throughout the lifecycle from a unified backlog of tasks.

 
 
Application Management

Application Portfolio Management

Align your app portfolio to your preferred architecture and drive application rationalization.

 
Load More
Achieve your objectives with strategic portfolio management

Built on the Now Platform®

Explore Platform
Laptop with single data model
Single data model Eliminate information silos with one data source for your enterprise.
Customizable mobile phone experiences
Modern mobile experience Keep users informed with an intuitive mobile app and real-time updates to activities associated with their portfolios.
Integrations with third-party services
Powerful integration hub Build custom integrations or extend out-of-the-box integrations into other PPM, APM, or agile solutions.
ServiceNow provides you with a smarter way to workflow

The smarter way to workflow

In the new normal, everyone needs a smarter way to workflow. Activate your organization to scale up quickly, maintain business continuity, and enable productivity.

Get Details

Slack

Created with Sketch. Created with Sketch. Created with Sketch.
Communicate transparently and reach resolution faster by connecting Slack in the Integration Hub.
Created with Sketch.

Join us at a live or virtual event

See All Events
Register Today
SERVICENOW EVENT

Knowledge 2020 Digital Experience

Join us online this week as CEO Bill McDermott inspires us all to dream big together.

Register Today
Learn More
Future of Work

The Future of Work is now

What’s next in digital transformation? Learn how ServiceNow is making work, work better.

Learn More
Learn More
Now at Work

Now at Work 2020

Join a global event near you to unlock the power of modern digital workflows.

Learn More

Resources

See All Resources
Analyst Reports
Analyst Reports
Ebooks
Ebooks

Choose a package

Find the IT Business Management package that works for your business.

Get Pricing

Standard

(5)
  • 5 custom tables
  • Performance Analytics
  • Demand Management
  • Resource Management
  • Project and Portfolio Management
  • Innovation Management
  • Scaled Agile Framework (SAFe)
  • Agile Development
  • Test Management

Professional

(9)
  • 5 custom tables
  • Performance Analytics
  • Demand Management
  • Resource Management
  • Project and Portfolio Management
  • Innovation Management
  • Scaled Agile Framework (SAFe)
  • Agile Development
  • Test Management

Licensed Separately

(1)
  • Application Portfolio Management
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
Contact
Demo

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.