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Resources for you See All CSM Resources Analyst report Forrester: The Total Economic Impact™ of ServiceNow Customer Service Management This Forrester Total Economic Impact™ (TEI) study measures the return on investment of ServiceNow Customer Service Management and is based on a composite organization comprised of interviewees with experience using Customer Service Management. Read Ebook Webinar Putting People First: How Humans and AI Elevate CX Watch Now Ebook Business Value of Customer Service Management Read Ebook DATA SHEET Customer Service Management Get Data Sheet Events and webinars Join us at an event and see how you can put AI to work for people. See All Events ServiceNow Event Knowledge 2025 Register Now May 06 - 08, 2025 Las Vegas, NV ServiceNow Event ServiceNow Put AI to Work Summits Register Now Feb 11, 2025 - Sep 25, 2025 In-Person, Various ServiceNow Event Yokohama Launch Event Replay Learn More March 12 2025 Virtual Find inspiration, help, and resources Discover the resources you need to make your CSM journey a success from day one. Solutions for CSM Learn how CSM works with other ServiceNow products, partners, and third-party apps to solve the toughest business problems. Button ServiceNow Store Offering hundreds of certified third-party apps let you do more with your ServiceNow instance. Button Securing your data ServiceNow is committed to your security. We defend against threats, protect cloud data, and comply with evolving global mandates. Button Developer program Whatever their skills, your team can build, test, and deploy ServiceNow applications that make work better for your organization. Button Talk with an expert Connect with our product experts to arrange a custom demo. See how CSM can work in your organization. Schedule a Demo
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