Get Started
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Submit

Dispatcher Workspace

Bring new speed and efficiency to field service scheduling. Give service dispatchers and managers a complete view of tasks, teams, locations, and status.
Watch Demo
Dispatcher Workspace
Contact Sales

Benefits of Dispatcher Workspace

Manage field teams efficiently

Strengthen operations with maps, recommendations, and real-time visibility into who’s available.

Fix issues the first time

Assign the technician with the right skills and parts to complete the job in one visit.

Deliver on service level agreements

Keep customers happy by tracking your team’s progress and getting ahead of potential problems.

Maximize productivity

Improve the dispatcher experience with a personalized display of filters, search, and sorting.

Features of Dispatcher Workspace

All the information you need in a single workspace

Single workspace

See everything in one configurable screen, from unassigned tasks to technician schedules and maps.

Schedule work orders accurately and quickly

Automated work assignment

Schedule work orders based on technician skills, parts, distance, recommendations, and access hours.

Optimize technician routes to save time and costs

Route optimization

Reduce travel time and costs by visualizing and improving multiple technician routes simultaneously.

Update schedules automatically in response to changes

Automated rescheduling

Respond quickly to changes with integrated Dynamic Scheduling. Reschedule jobs automatically.

Picture of dispatch map

How to get Dispatcher Workspace

Dispatcher Workspace is available with Field Service Management. Modernize field service with connected digital workflows.

Get Product Info
View Demo

You might also be interested in…

 

Dynamic Scheduling

Automate assignments, increase field service efficiency, and lighten dispatcher workloads.

 
 

Asset Management

Track lifecycle costs, utilization, and contracts for hardware and virtual assets.

 
 

Mobile Agent

Make it easy for agents to triage, act on, and resolve requests on the go.

 

Dig deeper into Dispatcher Workspace

Product documentation icon
View Docs
Community icon
Visit Community
Developer icon
Get Developer Resources
Learning Icon
Start Learning
Customer success icon
Achieve Success

Talk to an expert

Get answers to your questions and discover how ServiceNow® can help you transform your business with modern digital workflows.

Get Started
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
Contact
Demo

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to thePrivacy Statement.