Employee Center Overview Plans and Packages Getting Started
Employee center Packages Deliver AI employee experiences with the Employee Center package and pricing plan that works for you. Get Custom Quote
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Features For organizations that want to simplify the employee experience with one AI front door where everyday work gets done across the enterprise.
 
Employee Center Professional Plus
 Unified Content Taxonomy Make it simple for employees to find content with a unified taxonomy. Dynamic Topic Pages and Microsites Create richer topic page experiences with HTML content to better guide, engage and inform employees. Unified Tasks¹ See and complete tasks across different parts of the organization. Approval Hub Consolidate approvals and to-dos from ServiceNow and other business systems in a single feed. Unified Requests Let employees easily view and manage all their requests from one page. App Launcher Provide employees instant access to any business application from Employee Center. Content Recommendations Surface relevant and personalized content to employees based on who they are. Cross-channel Favorites Empower employees to directly view and access their favorited content. Portal Notifications Notify employees of different tasks, activities, and other relevant information to take action on. Unified Employee Profile Get a consolidated view of employees' personal and work-related information. Guided Self-Service Empower employees with easier self-serve capabilities through guided experiences to improve productivity and efficiency. Actionable Banners and Videos Create banners, blocks, announcements, or videos. Employee News and Events Create news with an intuitive drag-and-drop editor and use the automated publishing flow. Communication Campaigns and Analytics Deliver targeted messages to employees and determine how engaged users are with portal and campaigns content. Content Governance Provide content managers and admins an efficient way to fulfill and manage content requests. Appointment Booking Let employees quickly schedule HR appointments virtually or in person. Org Chart and Dotted-line Relationships Easily view your organization chart and use the My Team widget to find employees Integrated Service and Experience Feedback  Gather continuous, in-the-moment feedback from users on their experiences with the Employee Center portal and its services.  External Content Connectors for Enterprise Search Provide answers from across the enterprise with search connectors. Employee Forums Use Employee Forums to share business information, promote employee engagement, and to give your employees a voice. AI Capabilities   Now Assist in Virtual Agent Deliver a natural-language conversational experience that can improve employee self-service experiences. Now Assist Q&A Send the most relevant Knowledge articles to the Now LLM Service to generate answer snippets from their HTML fields. Now Assist Analytics Monitor the performance of generative AI features, capabilities, and skills. ServiceNow Platform Core Capabilities   Knowledge Management Improve business efficiency with easy knowledge sharing and collaboration. Service Catalog Improve self-service by offering products and services through a modern, user‑friendly storefront. AI Search Provide personalized, relevant, and actionable search results to employees and customers. Virtual Agent Resolve issues fast with an intelligent chat bot that understands simple, human language. Live Agent Chat Enable live agents to interact directly with end users through chat. Now Mobile Keep users informed and engaged anytime, anywhere with intuitive mobile apps. Mobile Publishing Publish secure and branded mobile applications. These mobile apps use your unique company identity and management method.
1.  Types of tasking depends on underlying licensing.
2. Full Virtual Agent is available with HR Service Delivery Pro or ITSM Pro. And Virtual Agent Lite is available with ITSM Standard license.
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Innovate with ServiceNow Businesses around the world rely on ServiceNow workflows to make work better for everyone.  €600K Saved with self-service productivity 100% Of employees use the company portal weekly 1 Unified portal for IT, HR, Finance
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