Event management reduces event noise, increases value from existing tools, helps IT understand the root cause, and improves service availability.
Event Management
Cut through event noise to see what matters. Spot issues before they affect services—with AI that surfaces the right information, not more alerts.
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Benefits of Event Management
Improve service availability
Spot issues before they become outages. Work with AI that filters noise to show services at risk.
Identify the root cause
Find the root cause faster with AI that analyzes events, adds CMDB context, and points to the likely source.
Simplify alerts
Make alerts easy to understand with generative AI (GenAI) that turns technical descriptions into plain language.
Work with your existing tools
Keep your monitoring tools. Connect existing systems to your service model and reduce noise.
Features of Event Management
Noise reduction and alert correlation
Correlate events into alerts, and test rule changes to preview behavior before production deployment.
Alert insights
Use GenAI to extract key alert details, cut technical jargon, and surface probable root cause faster.
Service health
See services at risk before users report issues. Map events to your CMDB to understand impact.
Automated remediation
Automate common fixes. Route alerts to workflows that can restart services or escalate when needed.
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Event Management
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How to get Event Management
Event Management is available with IT Operations Management. Predict issues, prevent impact, and automate resolution with AIOps.
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