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Hardware Asset Management (HAM)

Govern assets with prescriptive workflows and a native CMDB, from a single data platform.

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Simplify HAM with cross-enterprise workflows

Track and manage the end-to-end lifecycle of all your hardware assets, physical and consumable. Streamline day-to-day asset tasks with automation.

Simplify with cross-enterprise workflows.

Optimize your hardware assets

A unified platform brings ease to asset management

Simplify with one platform

Govern all your hardware assets enterprise-wide on a single system of action. Use leading-practice workflows to proactively feed the business with critical data.

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Single pane of glass for hardware visibility

Reduce technology risk

Align hardware investments to business outcomes. Quickly identify and mitigate technology risks such as tech debt from aging data centers, regulatory audits, and lost assets.

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Remove manual processes for time savings and accuracy

Automate lifecycles

Improve efficiencies and simplify every stage of the asset lifecycle with prescriptive workflows and tasks. Normalize hardware to maintain a clean CMDB.

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Reduce costs

Get actionable insights to help you minimize waste and strategize for asset refreshes. Track stockrooms, avoid excess purchases, and onboard remote employees quickly.

Learn How

Optimize your hardware assets

Simplify with one platform

Govern all your hardware assets enterprise-wide on a single system of action. Use leading-practice workflows to proactively feed the business with critical data.

See Case Study

Reduce technology risk

Align hardware investments to business outcomes. Quickly identify and mitigate technology risks such as tech debt from aging data centers, regulatory audits, and lost assets.

Explore Solution

Automate lifecycles

Improve efficiencies and simplify every stage of the asset lifecycle with prescriptive workflows and tasks. Normalize hardware to maintain a clean CMDB.

Read White Paper

Reduce costs

Get actionable insights to help you minimize waste and strategize for asset refreshes. Track stockrooms, avoid excess purchases, and onboard remote employees quickly.

Learn How

Don’t just take our word for it

See how companies like yours use Hardware Asset Management for actionable insight into asset use and costs.

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PROFESSIONAL SERVICES

Winning with asset management

Accenture gains automation and asset visibility across the enterprise.

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Enterprise Software

76% less time for asset management

ServiceNow IT automates lifecycle processes to save time and reduce costs.

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Capabilities that scale with your business

Hardware Asset Management groups key applications into scalable packages that can grow with you as your needs change.

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Hardware Asset Workspace

Drive asset management productivity on a purpose-built workspace.

Hardware Normalization

Standardize asset data by manufacturer name, model name, and model number.

Asset Lifecycle Automation

Speed service delivery with processes and tasks for the entire lifecycle.

Return Merchandise Authorization

Automate RMA processes for products to be returned, replaced, or repaired.

Asset Reservations

Reserve temporary assets, track fulfillment, and predict future demands.

Asset Onboarding and Offboarding

Simplify employee onboarding and offboarding process with automated workflows.

Mobile Asset Receiving

Receive multiple assets against a purchase order using a mobile device.

Mobile My Locker

Enable end users to request and view assigned assets and open incidents.

Asset Inventory Audit

Manage assets across locations with simplified mobile inventory processes.

Hardware Asset Dashboard

Surface items quickly on a centralized dashboard to reduce costs and risks.

Asset Bundles

Manage complex groups of assets as a single parent record.

Asset Management Executive Dashboard

Oversee software, hardware, and cloud technology at the executive level.

Contract and Renewal Management

Renew hardware and software contracts through guided actions.

Asset Donation

Manage technology donations to charities with workflow.

Pallets for Inventory

Manage palletized assets within inventory stockrooms with aisle and space details.

Built on the Now Platform^®

Hardware Asset Management includes powerful platform capabilities so you can simplify asset tracking across your organization.

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Single data model Eliminate information silos with one data source for your enterprise.

Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps.

Workflow automation Build and manage multiple complex workflows with no-code playbooks.

Unleash the power of IT

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.