Employee Document Management - ServiceNow

Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows and effortless service.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

View All Products

Transform the IT experience

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Respond faster to security incidents, vulnerabilities, and risk

Deliver high-performance business services with visibility and AIOps

Build enterprise workflow apps fast

Healthcare

Education

Government

Financial Services

Platform

About Now Platform

Build your own apps

App store

Trust and security

Customers

Case studies

Customer Success Center

Training and certification

User community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights and research

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Partners Developer Portal Training Locations Asset Management Incident Management

Employee Document Management

Easily manage paperless employee files and set retention rules to support corporate and legal regulations with ServiceNow® Employee Document Management. Improve efficiency and compliance with built‑in support for automated file purge and legal hold, and increase security and confidentiality by defining permissions for document access that make file retrieval a snap.

Benefits

Increase efficiency and enhance self-service to better support productivity, security, and compliance

Control access with the ease of a single solution by securing all documents, based on document and employee properties

Automatically move case-related documents from HR Service Delivery cases to an employee file

Application Highlights

Configure Document Policies

Configure Document Policies

Configure Document Policies

Enable Employee Access

Enable Employee Access

Set Legal Hold As Needed

Set Legal Hold As Needed

Set Legal Hold As Needed

Feature Details

All

Retention Policies

Specify the time period for each document type to be retained. Specify multiple retention policies with document type conditions to ensure different user attributes, such as geographic location.
Legal Hold

Apply a legal hold to a document type or employee to automatically suspend the corresponding document retention policy. A document record on legal hold cannot be updated and will not be purged.
Employee Access

Employee access to documents can be enabled per document type. If enabled, employees can easily access corresponding documents on their profile. They have the ability to view and download these documents as required, without contacting HR.
Security Policies

Easily configure read and write access to documents, by document type, to control access. Security policies can control purge approval and set user groups required to authenticate purging documents.
Bulk document upload

Import documents in bulk from third party cloud solutions or local file systems.
Audit trail

View a complete audit on each employee document from creation or upload in the system to the time it is purged.

Employee Document Management is part of HR Service Delivery

Explore Product