Put AI to work for heavy manufacturing Transform your manufacturing operations with one AI platform to improve efficiency, resilience, and customer service. Read Ebook Read AI Report
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Discover manufacturing solutions Reduce costs, improve efficiency, and scale smarter on a single AI platform.
Production
Accelerate digital factory transformation Boost efficiency by securing and maintaining factory assets and digitizing processes. 
Supporting Links  Operational Technology Management 
Sales and Service
Streamline CRM for manufacturing Protect revenue by digitizing order to cash, dealer support, and customer service. 
Supporting Links  Manufacturing Commercial Operations CRM Demo
Supply Chain
Improve supplier collaboration and risk Reduce procurement costs and disruption risks through collaboration and digitized exception management. 
Supporting Links  Sourcing and Procurement Operations  Supplier Lifecycle Operations  Supply Chain Risk Demo
Human Resources
Deliver exceptional factory employee experiences Automate routine tasks and enhance productivity. 
Supporting Links  HR Service Delivery Frontline Employee Demo
Design and Engineering
Accelerate time to market for new products Improve launch quality and speed with streamlined planning and visibility across product development. 
Supporting Links  Strategic Portfolio Management 
Quality Process Management
Achieve cost efficiencies across your support functions Expedite the ability to identify, contain, and resolve quality issues found after product leaves the factory.
Supporting Links App Engine Quality Process Demo
Featured products Explore this selection of ServiceNow® products that help fuel manufacturing growth.  Manufacturing Commercial Operations Transform how you sell products and support customers. Increase revenue, save resources, and improve experiences.  Explore How Operations Technology Management Stay ahead of delays and defects by tracking operations in real time and responding faster to issues.  Explore How Supplier Lifecycle Operations Unify your digital experience to make supplier relationships easier to manage at every stage.  Explore How HR Service Delivery Improve employee productivity with easily accessible resources. Cut costs with AI-driven self-service and case resolution. Explore How Strategic Portfolio Management Use SPM to prioritize automotive innovation and align resources and portfolios effectively.  Explore How Field Service Management Improve technician performance and control costs with AI-powered field service operations.  Explore How
Building a seamless order management process  KraftHeinz uses a new digital approach to improve customer service results.   Get Details 
Automating to improve customer experience Mabe improves agility and customer service experience.  Learn How
Enriching employee experience Siemens GBS drives employee growth through development of comprehensive digital platform.  Learn More
Automating to fuel growth  Grupo Bimbo brings digital transformation to its production facilities and beyond.    Learn How 
Eliminating manual processes  Danone digitizes its business to reduce costs and drive efficiency.    Learn More
Featured resources View All Resources
AI in Manufacturing Explore how you can harness the power of AI to transform your business. Read Ebook
Ebook Learn How AI Tools Transform Manufacturing Video Operational Technology Management
See how we help the world work better Contact us Talk to an expert to find out how to put AI to work for heavy manufacturing.  Explore events Join us at an event and see how ServiceNow makes the world of work, work better for the manufacturing industry.     Find a partner Use our Partner Finder tool to search for your perfect partner. 
Frequently asked questions Expand All Collapse All How does ServiceNow help support digital transformation in factories?
ServiceNow aids digital transformation by centralizing data across factory systems, automating asset management, and using predictive analytics to optimize production. This improves uptime and quality control, while helping to lower operational costs and drive efficiency.   
How does ServiceNow integrate with existing systems?
ServiceNow integrates seamlessly with existing ERP, CRM, and other business systems used by manufacturers, enabling smooth data flow and improved operational efficiency.   
Can ServiceNow streamline supplier management?
Yes, supplier collaboration tools in ServiceNow help manage vendor relationships, automate contract workflows, and maintain compliance with quality standards. 
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