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Manage IT strategy, operations, service delivery, and apps on our single system of action.

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Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

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Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

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Digitize your business with intelligent apps

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MetricBase

Make better business decisions faster. ServiceNow® MetricBase allows ServiceNow customers to collect, retain, analyze, and visualize measurable time series data from any source or combination of sources on the Now Platform®.

MetricBase ingests and processes vast volumes of time series data so you can accelerate business decisions and actions, with both historical perspective and predictive analytics.

Benefits

Accelerate decision-making and improve analytics by capturing, processing, and monitoring data to identify trends, in real time and over defined time periods

Take immediate action on trends and automate specific actions based on static thresholds and triggers

Capture and process data at scale with policy-based storage options providing high capacity throughput and capture rates

Application Highlights

Create and label time series metrics on any MetricBase table

Create and label time series metrics on any MetricBase table

Create and label time series metrics on any MetricBase table

Near real-time reports monitor behavior and/or trends over specified periods of time

Near real-time reports monitor behavior and/or trends over specified periods of time

Near real-time reports monitor behavior and/or trends over specified periods of time

Flow Designer allows non-coders to easily define useful triggers with MetricBase

Flow Designer allows non-coders to easily define useful triggers with MetricBase

Flow Designer allows non-coders to easily define useful triggers with MetricBase

Linear predictor trigger allows for proactive responses based on upward/downward data trends

Linear predictor trigger allows for proactive responses based on upward/downward data trends

Linear predictor trigger allows for proactive responses based on upward/downward data trends

Feature Details

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Predefined Retention Policies

Out of the box retention policies define how often time series data is collected and retained. Customers can drive their business faster by processing data in real time, take immediate action on trends they identify, and even automate specific actions based on static thresholds and triggers.
Dashboards and Reporting

Create near real‑time dashboards and reports to monitor abnormal behavior and/or trends over specified periods of time. High capacity throughput can achieve capture rates of up to 160k values per second or 14 billion data points per day.
Flow Designer Integration

Non‑coders have an easier experience, leveraging MetricBase to define useful triggers that automate decisions and actions within workflows.
Diversity of Triggers

The linear predictor trigger allows for proactive responses to events occurring at later period of time, based on upward or downward data trends—or when no data is received from sensor.

Resources

PRESENTATION

Build Business Apps at Lightspeed

EBOOKS

Application Development Without the Sprawl

Building Business Apps at Lightspeed

ANALYST REPORTS

The Total Economic Impact™ of Developing Applications on the Now Platform™

2018 Gartner aPaaS Magic Quadrant

DATA SHEETS

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