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Process Automation Designer

Build and manage multiple complex workflows easily with no-code playbooks and our enterprise application development platform.

Benefits of Process Automation Designer

Power rapid automation

Let process owners create and manage complex cross-enterprise workflows without a single line of code.

Take pressure off developers

Quickly connect disparate workflows, flow components, and actions into an end-to-end process.

Boost agent efficiency

Visualize complex processes in a simple and familiar task-oriented view built specifically for agents.

Deliver workflows faster

Automate common processes for apps with pre-built playbooks from the ServiceNow® store.

Features of Process Automation Designer

Kanban-style board for no-code application development

Single-pane organization

Manage all no-code application development activities and flows via a simplified, kanban-style board.

Connect development platform to enterprise applications

Easy integrations

Include third-party activities via out-of-the-box IntegrationHub spokes to popular business applications.

Stack activities to build low-code mobile app processes


Create processes by stacking interactive and behind-the-scene activities that represent individual steps.

Use triggers to start software application processes


Define the start of a process using a set of pre-built triggers, or customize by creating your own.

No-code application development platform

How to get Process Automation Designer

Process Automation Designer is available with the Now Platform. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation.

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Flow Designer

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Agent Workspace

Improve agent efficiency with a single workspace built to facilitate resolutions.


Reduce tedious, manual work across the enterprise by connecting any app, data, or device.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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