Get Started
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Submit

Service Owner Workspace

Manage IT services from a single intuitive interface. Ensure performance excellence with full lifecycle visibility plus real-time data and insight.
Service Owner Workspace
Contact Sales

Benefits of Service Owner Workspace

Maintain top-quality services

Monitor metrics across the full lifecycle easily to ensure services are performing as designed.

Restore services faster

Proactively identify and remediate issues quickly by analyzing changes and trends.

Manage service costs

Pinpoint services with unexpectedly high costs and relatively low performance or value add.

Improve the service experience

Monitor CSAT trends and underlying events to maintain and enhance customer satisfaction.

Features of Service Owner Workspace

Watch Video
Viewing services, data, and performance in one place

Centralized view

See services, data, and performance in one place to evaluate investments against value.

Viewing performance data and service trends over time

Service trend tracking

View performance data over time—prep for review meetings and make strategic investment decisions.

Keep track of service availability and outages

Availability management

View and track availability, attach commitments directly to offerings, and receive outage alerts.

Comprehensive service portfolio view for easy analysis

Complete portfolio view

Analyze your service portfolio and identify areas that need attention using performance metrics.

Additional features

Integrated application data

Use aggregated data and measure service performance with qualitative and quantitative metrics.

Consolidated service info

Deliver high service availability with a unified view of items and events of impact.

Service satisfaction

Monitor CSAT trends to evaluate how satisfied customers are with various IT services.

Performance-to-cost evaluation

Compare ratios to determine the true business value of specific services.

Subscriber impact assessment

Manage and view subscribers to understand who’s impacted by service outages or P1 incidents.

Resources

See All Resources
Solution Briefs
Solution Briefs
Infographics
Infographics
White Papers
White Papers
Ebooks
Ebooks
Service Owner Workspace is available with ITSM

How to get Service Owner Workspace

Service Owner Workspace is available with IT Service Management. Transform the impact, speed, and delivery of IT.

Get Product Info
View Demo

You might also be interested in…

 

Vendor Manager Workspace

Manage and optimize vendor services from a single destination.

 
 

Continual Improvement Management

Initiate and track improvements across the enterprise by aligning people, processes, and data.

 

Dig deeper into Service Owner Workspace

Product documentation icon
View Docs
Community icon
Visit Community
Developer icon
Get Developer Resources
Customer success icon
Achieve Success

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

Get Started
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch
Contact
Demo

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to thePrivacy Statement.