Strategic Portfolio Management for Telecommunications Align your business, network operations, and customer strategies. Streamline project management with purpose-built telecom templates. Accelerate business outcomes while delivering the most value for your customers.  Watch Demo (4:18) Get Data Sheet
Overview
One platform for enterprise automation Gain network visibility across the enterprise, equipping business leaders with the information they need to make decisions and meet goals quickly. Unify data and workflows on the ServiceNow AI Platform, a single system of action for the enterprise.  Get Ebook Explore Platform
Featured apps and capabilities for Strategic Portfolio Management for Telecommunications SPM for Telecom groups key applications and capabilities into packages that can scale with you as your needs change.  Strategic Planning Connect strategy to execution with end-to-end planning in a single workspace.  Collaborative Work Management Empower teams and simplify work with a hub for planning, visualization, and collaboration.  Project Templates Use templates to customize requirements for the fiber rollout and 5G projects.  Now Assist for SPMT Break down barriers with generative AI to deliver customer value quickly.  Investment Funding Manage funds based on business needs and your organization’s strategic objectives.  Agile Development Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.  Project Portfolio Management Gain visibility into traditional, agile, and hybrid work to optimize portfolios.  Resource Management See staff availability, allocation, and capacities for all work tracked in ServiceNow.  Innovation Management Capture new ideas from across your organization in a single location.  Scenario Planning Simulate and compare investment scenarios to align your portfolio with your business strategy.   Financial Planning Plan, re-forecast, track the financials, and create baselines for planning items such as projects, demands, or epics.  Digital Portfolio Management Make informed decisions with a unified view of services, products, and apps.  Portfolio Planning Plan, track, and manage work effectively for projects and demands using a centralized workspace.  Predictive Intelligence Simplify and accelerate everyday work with built-in machine learning.  Virtual Agent Resolve issues fast with an intelligent chatbot that understands simple, human language.  Process Mining Improve outcomes by optimizing process flows to streamline work.  Performance Analytics Anticipate trends, prioritize resources, and continuously improve with real-time analytics.  Demand Management Capture, assess, and manage demands from the business in one location.  Advanced Platform Analytics Improve business processes with dashboards containing actionable data visualizations. Test Management Manage and streamline testing processes for both testers and managers.   Load More
Put AI to work for people Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.  Explore AI
Do more with Strategic Portfolio Management for Telecommunications Combine SPM for Telecom with other products and apps to solve the problems your business faces. Unite on a single platform to deliver resilient digital services, extraordinary experiences, and increased productivity.  Discover Solution
Explore further Dive into overview articles on a variety of topics related to SPM for Telecom.  Learn About ServiceNow See All Articles What is strategic portfolio management? What is project portfolio management? What is digital transformation? What are AI agents? What is Agile portfolio management? What’s the difference between Agile vs. Waterfall? What is automation?
Benefits
Benefits Align your entire organization to deliver the outcomes that matter with Strategic Portfolio Management for Telecommunications. 
Plan your network strategy Build clear and continuously adaptable plans, from network deployment to maintenance. Enable an outcome-driven strategy to support evolving business and customer needs. 
Align work to strategy Select, prioritize, and schedule the right projects on a continuous basis. Align teams and stay focused on strategic business and network objectives. 
Accelerate value delivery Enable teams throughout the enterprise to deliver value in the most effective way. Increase speed to market through enhanced collaboration across network, operations, and field teams.
Platform
Built on the ServiceNow AI Platform Strategic Portfolio Management for Telecommunications uses AI-powered platform capabilities that help you strategize, align, and deliver work across different methodologies. Transform your business with a single, unifying platform that integrates all aspects of your enterprise, from network planning to field operations. 
One platform to make work flow The ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.   Explore Platform Watch Video (1:28)
Generative AI Accelerate productivity with GenAI experiences. Use Now Assist to generate a concise project summary, get quick insights on a project, and generate stories from epics.   Learn More
Automation and integration Connect quickly to any system and automate manual and repetitive work. Extend your workflows with integrations created by ServiceNow and our partners.  Explore Integrations
Intelligent chatbot Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.  Discover Virtual Agent
Security lives at the center of all we do Data security is critical to your business. The Now Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified integrations Strategic Portfolio Management for Telecommunications integrates easily with a variety of products, software, and productivity tools.  See All Integrations Learn About Integrations Streamline your workflows with automated exports to PowerPoint. Generate reports easily and eliminate time-consuming manual tasks.  Video CTA Integrate Jira with ServiceNow Agile Development to enable bidirectional synchronization of records between the two applications.  Video CTA Enable project actions such as move project, apply a template, import project, and export project.  Video CTA Accelerate project delivery with automated status updates and real-time team communication. Video CTA
Users
Role-based apps for Strategic Portfolio Management for Telecommunications Add continuous value to the business, no matter what hat you wear. Find ways to build agility for planning, use resources more efficiently, and improve collaboration across the organization. 
Chief network officer Gain end-to-end visibility in network operations to understand business needs in the context of strategy. Align telecom assets to strategic priorities consistently and gather insights into the relationship between initiatives, investments, dependencies, and actual work to achieve successful business outcomes. 
Strategic Planning Capture strategies and targets to fully understand whether they’re meeting strategic objectives.  Scenario Planning Compare scenarios for cost, benefit, strategic alignment, and resource allocation.   Performance Analytics Keep your teams focused on the highest-impact work to improve efficiency and staff productivity.  
VP, portfolio management office Take charge of multiple organizational priorities for increased visibility, informed funding, and resource alignment across the portfolio. Deliver superior outcomes based on data-driven business decisions. 
Project Portfolio Management Gain visibility into traditional, Agile, and hybrid work to optimize portfolios.  Process Mining View process performance across the portfolio to identify areas that would benefit from automation.  Demand Management Centralize strategic requests from the business to IT and automate the investment decision process. 
COO Provide a centralized view of all operational activities for improved decision making. Monitor the operational performance of customer service, supply chain management, and network operations. 
Performance Analytics Monitor performance to identify areas for improvement and pinpoint where automation can increase efficiency.  Process Mining Get deep insight into processes to uncover inefficiencies and remove roadblocks.   Investment Funding Manage funds based on business needs and your organization’s strategic objectives. 
Project manager Strengthen the connection between the work your team does, leadership priorities, and organizational initiatives. Empower your team to deliver value quickly and efficiently, no matter how often things change. 
Resource Management Get a consolidated view of staff capacity and resource allocations for any task or need.  Agile Development Deliver work using the methodology best suited to the team and project, whether it's Agile, traditional, or hybrid. Scaled Agile Framework (SAFe) Use Agile concepts to improve delivery of business outcomes; scale agility at the enterprise level. 
Plans and Packages
Alt
What you get Strategic Portfolio Management for Telecommunications simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.   Contact Us for Custom Quote
Package options Get the tools you need most with the package that meets your business needs. Scroll down to see a sample of the features in each package.   
 SPMT Standard For businesses driving initiatives with traditional methods that align to strategy and goals.  App Engine Starter¹ Collaborative Work Management Cost Management Demand Management Digital Portfolio Planning Financial Planning Innovation Management Portfolio Planning Project Portfolio Management  Resource Management
SPMT Professional For businesses seeking to manage initiatives end-to-end, aligning them with strategy based on Agile or hybrid methods.  App Engine Starter¹ Collaborative Work Management Cost Management Demand Management Digital Portfolio Planning Financial Planning Innovation Management Portfolio Planning Project Portfolio Management  Resource Management Platform Analytics Advanced Virtual Agent Agile Development Investment Funding Predictive Intelligence Strategic Planning Test Management
1  Integration Hub spokes included
 Key capabilities for SPM for Telecom Project Portfolio Management Gain visibility into traditional, agile, and hybrid work to optimize portfolios.  Now Assist for SPM for Telecom Break down barriers with generative AI to deliver customer value quickly.  Predictive Intelligence Simplify and accelerate everyday work with built-in machine learning. 
Get results quickly ServiceNow Impact™ Receive long-term adoption guidance and support with an Impact success plan tailored to your business.  Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.   Expert services Get a team of experts to support your implementation, improve your instance health, or anything in between.   Training and certification Turn knowledge into measurable outcomes. Boost your career with a globally recognized ServiceNow certification.   Partners Add more value with a ServiceNow partner that has expertise to match your business needs.   Community Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release.  
Resources
Read Report Discover how the 12 providers that matter most stack up with strategic portfolio management tools. Watch Video Learn how Strategic Portfolio Management helps your business respond to rapidly changing customer needs. See Latest Release The ServiceNow AI Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
Featured resources View All Resources
EBOOK How to turbocharge your project management office Read Ebook
Ebooks Get the Greatest ROI From Your Initiatives: Project Portfolio Management Traditional or Agile Alone Won't Cut It: Why You Need a Hybrid Approach Analyst Reports The Economic Impact of SPM Blogs ServiceNow Ranks Number 1 and Number 2 in Technology Workflow Markets in Gartner® Market Share, 2023 Forrester Named ServiceNow a Leader in Strategic Portfolio Management DC MarketScape Names ServiceNow a Leader in SPM and Value Stream Management 4 Ways a Strategic Portfolio Management Framework Can Streamline Success
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