Core Business Transformation
Orchestrate work across critical business teams, systems, and data to deliver the next productivity leap.
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Core Business Transformation
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Put AI to work across business operations
Find the solution you need to unite teams, end silos, and modernize experiences across the business.
Business Objectives
Global Business Services (GBS)
Enhance efficiency across the enterprise in months, not years
Break down silos and seamlessly unite GBS operations with the ServiceNow AI Platform. Optimize experience, efficiency, and visibility across the enterprise to realize value faster.
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Global Business Services
App Engine
Hire-to-Retire
Guide employees across every moment in their journey
Deliver modern, AI-powered employee experiences to simplify self-service, build a highly skilled workforce, and free up high-value teams with AI agents.
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HR Service Delivery
Workplace Service Delivery
Source-to-Pay
Deploy easy-to-follow procurement processes
Make indirect procurement easier with a single engagement layer across systems. Use AI to eliminate manual work, improve experiences, and speed business processes.
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Sourcing and Procurement Operations
Supplier Lifecycle Operations
Facilities & Corporate Real-estate
Unite people and spaces with AI-powered workplaces
Create efficient offices employees want to work form. Eliminate workplace friction, optimize real estate, and transform facilities operations from reactive to proactive.
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Workplace Service Delivery
Space Management
Legal Operations
Increase legal efficiency and productivity
Replace manual emails and spreadsheets with a legal front door for employees to get answers, make requests, and get help. Enable legal teams to see and act on their work at a glance.
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Legal Service Delivery
Contract Management Pro
Industry
Manufacturing
Deliver self-service experiences for factory workers
Empower deskless employees to self-serve via an AI-enabled portal. Help them easily access communications and seamlessly navigate any hire-to-retire process.
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HR Service Delivery
Sourcing and Procurement Operations
Healthcare
Accelerate clinician onboarding
Empower clinicians through digitization, automation, and AI. Enhance onboarding experiences with seamless self-service via a single portal.
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HR Service Delivery
Automotive
Discover automotive solutions
Orchestrate business processes to grow resilience and reduce costs in your supply chain.
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Sourcing and Procurement Operations
Supplier Lifecycle Operations
Featured products
Achieve your strategic business goals with offerings from the ServiceNow portfolio.
Finance and Supply Chain
Unify people, processes, and systems to get work done across the back-office.
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HR Service Delivery
Give employees instant answers, guidance, and fast issue resolution.
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Sourcing and Procurement Operations
Automate and simplify end-to-end processes and meet stakeholder needs across your entire procurement ecosystem.
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Workplace Service Delivery
Automate desk bookings, manage facilities, and optimize operations.
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Health and Safety
Create a strong safety culture with automated tools to support employee health.
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Legal Service Delivery
Reduce risk and accelerate business outcomes through efficient legal operations.
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Dropbox cuts procurement cycle by 50% and counting
Learn how Dropbox is redesigning its entire source-to-pay approach by creating an automated, end-to-end system of action from front-end intake to back-end orchestration.
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Mondelēz International puts employees first with HR self-service
Learn how global snack giant Mondelēz is unlocking productivity for 91,000 employees and driving efficiency with AI-powered HR transformation from ServiceNow.
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Siemens GBS enriches employee experience
Find out how Siemens GBS is unlocking AI-driven productivity. With seamless workflow orchestration and by revolutionizing enterprise operations, Siemens is creating a digital-first future.
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Standard Chartered unlocks 100,000 hours of productivity
Discover how Standard Chartered is embracing a new era of employee experience and unlocking unprecedented operational efficiency.
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Nomura Research Institute (NRI) modernizes procurement process
Find out how NRI is reforming its complex procurement processes to improve supply chain management. Discover how ServiceNow is helping to simplify and standardize everything on a single platform.
Read Story
The AI platform for business transformation
Put AI to work today with a trusted AI and data platform, purpose built for work, and actionable in every corner of your business.
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Generative AI
Turn on pre-built AI with Now Assist for agents, employees, customers, and developers.
Intelligent chatbot
Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
Process mining
Enable fast, data-driven improvements with process mining.
ServiceNow AI Platform
Deploy AI built directly into a single, trusted enterprise platform.
Realize value faster with ServiceNow Impact
Access expertise, best practices, and recommendations with ServiceNow Impact. Adopt products more quickly, optimize platform health, and realize value faster.
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Featured resources
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EBOOK
The ServiceNow AI Platform for Global Business Solutions (GBS)
Revolutionize GBS by connecting and automating workflows across data sources, systems, and departments.
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Ebooks
Transforming Source-to-Pay Operations
Three Ways to Drive Savings and Growth with AI-Powered Software
The New World of Digital Workplace Services
Analyst Reports
IDC MarketScape for Worldwide SaaS and Cloud-enabled Spend Orchestration
Gartner® Guide for Integrated HR Service Delivery Solutions
The Total Economic Impact™ of ServiceNow HR Service Delivery
Data Sheets
Sourcing and Procurement Operations
HR Service Delivery
Workplace Service Delivery