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Fuel IT with these powerhouse technologies
See how our solutions level-up our market-leading products to optimize value.
IT Service Management
Transform the impact, speed, and delivery of your technology services. From incident, problem, and change management, to knowledge and service catalog, provide the experience your end users deserve. Empower your team with ServiceNow AI Agents that act on their behalf.
Explore ITSM
Manage incidents and issues better
Restore services faster with self-service or intelligent routing and built-in collaboration with teams of AI agents.
Accelerate daily tasks and interactions
Simplify everyday work with machine learning, while anticipating trends, and improving processes with AI.
Speed up resolution time
Drive faster resolutions with AI-powered insights and end-to-end case visibility.
IT Operations Management
Use AIOps, visibility, insights, and automation to predict issues and streamline resolutions. Manage discovery, event and health logs, service mapping, and operational intelligence to deliver resiliency.
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Gain insights earlier, act faster
Triage alerts faster and with more accuracy. Minimize user impact with predictive AIOps, powered by generative AI.
Monitor, map, and remediate
Gain a holistic view of operations and critical service mappings, and employ workflows to remediate issues.
Maintain resilient services
Improve service availability and reliability with immediate problem identification, collaboration, and resolution.
IT Asset Management
Take control of all your IT assets. Automate the end-to-end lifecycle of your software, hardware, SaaS, and other cloud resources by centrally managing asset inventories, audits, compliance, and spending.
Explore ITAM
Reduce software and SaaS costs
Modernize software and SaaS asset management to reduce costs, mitigate risk, and take action across the business.
Improve hardware asset lifecycles
Automate lifecycle actions to reduce hardware refresh costs, minimize losses and risks, and manage your inventory.
Track asset compliance
Avoid fines and be ready for audits by tracking IT asset compliance, especially when on-boarding and off-boarding.
Strategic Portfolio Management
Align everyone to the strategy of the business. Manage projects with full visibility. Orchestrate plans from end-to-end including demand programs, investment funding, resource planning, roadmaps, and OKRs.
Explore SPM
Plan and align your IT strategy
Connect business strategy to execution by simulating and comparing investment scenarios. 
Manage your IT projects
Gain visibility into traditional, agile, and hybrid work to manage demand and resources while optimizing portfolios.
Integrate and accelerate across IT
AI helps you capture feedback, simplify documents, and integrate with other ServiceNow IT solutions and workflows.
Let’s put AI to work for IT
Our experts can help you get started evaluating the solution that best fits your needs. Schedule a custom demo for IT to see how it would work in your specific environment.
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