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Financial Services

FINANCIAL SERVICES

Reduce Compliance Risk and Cost

ServiceNow automates IT compliance by storing IT controls within the system and using incident, problem, and change records to provide real‑time status of all controls. System changes run through workflows to enforce controls and failed controls can be quickly remediated by creating incidents that are routed to IT operations.  Audit reporting is automated, dramatically reducing the cost and effort of demonstrating compliance.

ON-DEMAND WEBINAR

Governance Risk & Compliance in Financial Services

How to Identify and Reduce Business Risk

  1. 1
    INVENTORY ASSETS, VENDORS,
    ROLES & RESPONSIBILITIES
    Document your systems, services and relationships in the ServiceNow Configuration Management Database.
  2. 2
    MAP DEPENDENT
    PROCESSES AND
    SYSTEMS
    Enter IT controls into ServiceNow to enable automated enforcement & reporting.
  3. 3
    DEFINE GOVERNANCE
    FRAMEWORK, RISKS, AND
    PLAN ASSESSMENTS
    Review failed controls and corresponding business risk.
  4. 4
    SET UP CONTINUOUS
    MONITORING,
    AUTOMATE TESTS AND
    ASSESSMENTS
    Directly assign remediation tasks that appear in the IT Operations work list.
  5. 5
    VIEW REAL-TIME
    REPORTS AND
    DASHBOARDS
    Run built-in reports with real-time data on compliance status.
  6. 6
    MATURE
    CONTINUOUS
    MONITORING
    AND
    PREDICITIVE
    ANALYTICS
    Enrich your sources and methods, continue to personalize risk management applications, add use cases, identify additional regulations or initiatives to continuously monitor; plus implement predictive analytics.

What Our Customers Are Saying

We look at ServiceNow as a strategic solution that will help protect the bank’s most valuable asset: our reputation.

IMPROVED CHANGES QUALITY EFFORTS BY

50%

With 56 controls monitored by regulators, the risk of service failures can be high for any financial institution. Now, RBS has a common set of service management processes and controls.

Pete Coleman
Head of Service Delivery

It’s about productivity and the ability to monitor and track the world that you’re responsible for

Paul Hartmann
Compliance and Security Manager

Resources

See How ServiceNow Works