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Federal and National Government

Drive digital transformation in national and federal government. Connect teams, workflows, and systems with cloud solutions designed with people in mind.

Focus on your mission. We’ll do the rest.

Help national and federal agencies work smarter

Modernize IT to improve efficiency, compliance, and satisfaction for all.

Vaccine management

Remove obstacles to quickly get vaccines to the people who need them.

Digital citizens

Deliver intuitive, consumer-like experiences with modern self-service tools.

Staff optimization

Automate tedious tasks so employees can focus on what’s most important.

Don’t just take our word for it

See how national and federal government agencies across the globe are modernizing with ServiceNow.

€30M savings over 5 years

The Belgian government improved IT efficiency by 15% and halved support tickets.

Empowering 5500 employees

NHS Blood and Transplant unified critical processes on a single portal.

Featured resources

White Paper

Pave the way for cloud adoption with FedRAMP

Standardize security assessment, authorization, and continuous monitoring.


Take the hassle out of moving to cloud

Automate and accelerate your agency’s services in the cloud with FedRAMP.

Data Sheet

Keep up with and quickly resolve customer issues

Make customer service a team sport for readiness and sustainment programs.

Data Sheet

Streamline investigative case management and support

Manage case-related tasks, location-based resources, assets, and your work.

Solution Brief

Deliver superior service to fuel your mission

Provide faster response and resolution for mission partners and agencies.

Solution Brief

Make IDEA a reality with modern digital government

Digitize service, reduce costs, and improve usability of federal websites.


Learn best practices for performance improvement

Discover the key steps to increase service delivery visibility and insights.

Digital transformation in the gov. cloud for the public sector

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the public sector to discuss common challenges and how to unlock your potential.